Country FampB Manager
Country FampB Manager
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Job Description
What the role is
The Country F&B Manager is in charge of the day to day management and results of the F&B Venue including: delivering the F&B strategy Revenue Generation Cost Control People Development Quality Control Daily Cash Reconciliation Health and Safety standards.
Venue Profitability:
Manage the Venue P&L: hit revenue targets control labor margins and manage cost of sale ratios against budget
Manage Purchase Orders negotiate rates with vendors/contractors/suppliers ensure timely payments communicate with the accounting department
Manage the venues software systems: POS Inventory and Pricing systems
Regular analysis of menu and pricing to ensure the offer is on brand competitive and costs are in line with targets and inflation.
Collaborate with other departments (Rooms Sales Experience Marketing etc) to implement onbrand promotions designed to increase revenue. Ensure Customer Experience is seamless for hotel guests and visitors alike.
Venue Operation:
Recruit onboard and train all venue staff.
Ensure high level customer service is achieved as measured by Customer Satisfaction Surveys (KEPSLA) and Online Reputation Index.
Conduct Daily Standup with staff to review targets challenges events and daytoday issues
Greet customers and offer support on customer complaints and queries
Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
Ensure full compliance with health and safety legislation and licensing laws
Complete all reports and analysis requested. Attend regular meetings to learn new initiatives and report on progress.
Ensure the venue follows all brand guidelines
Manage all maintenance protocols (preventive and repairs)
Ensure security is effective for guests connectors and loss prevention
Venue Events:
Curate and Execute a schedule of events for the venue with the destination team. Full accountability for the successful operational execution of events: revenue cost control profiltibility venuelevel contribution margin.
Support DJs and artists scheduled for the location. In charge of Artist Relations as well as sound and visual equipment maintenance and operation.
Decorate venue with brand approved concepts
Deliver events on time within budget
Ensure the Sales Marketing and Social Media team have knowledge of all F&B activations through the calendar year.
Support the creation of content and delivery of Social media engagement initiatives.
Identify and manage partnerships with brands that enhance the venue and Selina brand and help to offset costs in the venue. Bring brandapproved sponsors to the venue.
Work with Brandapproved Influencers to increase revenue and reputation
Build a network in the local community and curate relationships with community leaders and opinion leaders.
What you need for the role
Bilingual: English and Native Language of the Country of Location
Min. 7 years experience in various F&B roles with a minimum of 2years multilocation experience with P&L and operational ownership
Expertise in F&B matters in general and in Service Sales and Marketing in particular
P&L mastery
Great communication and organization skills.
Cultural fit
Employment Type
Full Time
