About the job
Are you passionate about languages fluent in German and ready to dive into the dynamic world of content moderation
If so this is your chance to embark on an exciting journey with us in the enchanting city of Lisbon! Whether youre an experienced professional or just starting we invite you to take advantage of this opportunity and become a key part of our team.
Why Join Us
- Leading Industry Player: Were recognized as a prominent force in content moderation services.
- Innovative culture: Our team based in Lisbon focuses on creativity and innovation ensuring a safe and pleasant online experience for users.
- Amazing Location: Live and work in the beautiful city of Lisbon while making a meaningful impact online.
Role Overview:
As a Content Moderator you will review usergenerated content to ensure alignment with platform guidelines. Your role involves enforcing content standards addressing user concerns and collaborating with your team to uphold a positive and secure online environment. Staying informed about emerging trends will also be key to refining moderation strategies.
Key Responsibilities:
- Content Review: Evaluate videos images comments and links to ensure compliance with community standards and remove inappropriate material.
- Policy Enforcement: Enforce platform rules across various content types.
- User Support: Respond to user appeals with clear explanations for moderation decisions.
- Regulatory Compliance: Collaborate with your team to meet all regulatory requirements.
- Trend Monitoring: Analyze user behavior patterns and identify emerging risks to enhance moderation tactics.
- Process Improvement: Provide feedback to optimize moderation tools and workflows.
Requirements:
- Proficiency in German (B2/C1 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- Customer support experience is preferable
- Strong analytical leadership and communication abilities
- Desire to learn and advance in the field
Perks & Benefits
- Work in Lisbon: Immerse yourself in the culture and beauty of Lisbon while shaping the future of content moderation.
- Relocation Package: Comprehensive support for international candidates including flight tickets and accommodation assistance.
- Competitive Salary: Your expertise and dedication are rewarded.
- Health & Life Insurance: Comprehensive coverage for your peace of mind.
- Meal Allowance: Support during your working hours.
- Language Bonus: Additional compensation for your language proficiency.
- Supportive Team: Work with a collaborative and communicative group.
Ready to Start Your Career in Content Moderation
Are you prepared to embark on a fulfilling and enriching career in content moderation all set against the captivating backdrop of Lisbon We look forward to receiving your application and resume!