Director Investigations - Business Conduct Office Ethics and Compliance

The Director of Business Conduct will lead and support investigations related to alleged violations of Visa policy or law. The Director will be responsible for leading all aspects of an investigations lifecycle including providing support with metrics/reporting. In addition the Director will be expected to work collaboratively across multiple functions at Visa such as Legal Compliance People Team Employee Relations Internal Audit Sourcing Cyber Security and Finance.

Job Responsibilities

• Lead investigations of highly sensitive matters of alleged misconduct both financial (such as Conflict of Interest Travel and Expense vendor kickback etc.) and People related (Harassment and Discrimination dishonest conduct retaliation etc.)

• Assume responsibility for all phases of the investigation life cycle including intake background research witness/subject interviews writing summary report presentation of findings to stakeholders for resolution of substantiated matters and debrief meetings with leadership

• Ability to flex schedule to accommodate remit of global investigations across different time zones

• Present Speak up campaigns and provide guidance to employees and management regarding the application of the Code of Business Conduct and other related company policies

• Clearly document all reported cases and efficiently manage their case queue on the Business Conduct Office case management system

• Support in trend analysis track and report case metrics (including intake method alleged violations outcome discipline etc.) compare to industry benchmarks and summarize results for internal reporting purposes

• Lead the annual review/refresh of Visas Code of Business Conduct and support updates of other BCO managed policies procedures and handbooks.

• Proficient in eDiscovery tools such as Nuix.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Basic Qualifications
10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
12 or more years of work experience with a Bachelors Degree or 810 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
1012 years of experience in an Ethics & Compliance Employee Relations
and/or Employment Law role
Preferred qualifications JD CFE Employment Law experience
Experience conducting internal investigations including intake investigation
resolution and summary reports
Excellent verbal and written communication skills including delivery of concise
executive level updates to Legal and key stakeholders
Excellent data analytic skills
Proactive highly responsive sensitive to highly confidentiality concerns ability
to empathize while maintaining professional objectivity adapt to cultural
differences of employees in complex global environment collaborative in
close team environment diplomatic and flexible in adapting to occasional
changes in case priorities
Proficient with database and case management systems (example: NAVEX)
and tools
Experience drafting updating and implementing compliancerelated policies
Ability to work independently and use good judgment while also collaborating
frequently with BCO team members and others in Legal/Compliance/People
Team
Facilitate development and analysis of caserelated metrics and statistics to
identify issue or regional trends and remediation

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 161500.00 to 210000.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime