IT Support Specialist - Australia
IT Support Specialist - Australia
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Deploy new systems and contribute to IT projects as required
- Audit our systems and identify gaps recommend and implement solutions
- Provide daytoday IT and systems support & solutions for a team of 50 people using helpdesk tools
- Set up and manage IT software and user accounts for new starters including remote setup for team members in AU IN PH Fiji
- Maintain a telephony system (RingCentral) a rostering platform (Acuity)
- Manage daytoday operation and maintenance of Sales Marketing Systems IT tools within Zoho One Business Suite
- Manage IT assets including asset registers storage and repairs
- Work with open APIs to create integrations for 3rd party tools and St Trinity tech stack
- Support ongoing technical training programs for St Trinity staff
- Ensure appropriate documentation is created and maintained regarding services and systems
Requirements
- Completion or near completion of Diploma/Degree in Computer/IT Discipline
- IT support experience
- Telephony system experience
- Strong technical knowledge in Microsoft Windows 11 OS Microsoft Office Suite Google Workspace
- Working knowledge in Office 365 Tools such as SharePoint Online MS Teams Planner OneDrive for Business
- Strong diagnostic skills and an analytical approach
- Strong communication skills with the ability to liaise with stakeholders at all levels
- Knowledge/Exposure in CRMs preferably Zoho
- Working knowledge in SQL
- Knowledge in data visualization with Analytics tools such as Power BI Tableau
- Working knowledge of basic web page development tools such as Unbounce Wordpress
If you are a proactive detailoriented IT professional with a passion for problemsolving we encourage you to apply for this exciting opportunity.
Completion or near completion of Diploma/Degree in Computer/IT Discipline IT support experience Telephony system experience Strong technical knowledge in Microsoft Windows 11 OS, Microsoft Office Suite, Google Workspace Working knowledge in Office 365 Tools such as SharePoint Online, MS Teams, Planner, OneDrive for Business Strong diagnostic skills and an analytical approach Strong communication skills, with the ability to liaise with stakeholders at all levels Knowledge/Exposure in CRMs preferably Zoho Desirable: Working knowledge in SQL Knowledge in data visualization with Analytics tools such as Power BI, Tableau Working knowledge of basic web page development tools such as Unbounce, Wordpress If you are a proactive, detail-oriented IT professional with a passion for problem-solving, we encourage you to apply for this exciting opportunity.
Employment Type
Full Time
