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Requirements Gathering: Collaborate with stakeholders and other project team members to elicit document and clarify business requirements for the procurement and implementation of an IT system. This involves conducting interviews surveys workshops and analyzing existing documentation.
Process Modeling: Create and document business process models workflows and diagrams to provide a visual representation of current and future processes. This helps in identifying areas for improvement.
Stakeholder Communication: Act as a liaison between business stakeholders and technical teams. Ensure that communication is effective and that everyone involved understands the projects objectives and progress.
Testing Support: Assist in the development of test plans test cases and participate in user acceptance testing (UAT) to ensure that the solution meets business requirements.
Quality Assurance: Ensure that the final deliverables meet defined quality standards and align with the original business requirements.
Continuous Improvement: Identify opportunities for process improvement and operational efficiency within the organization. Propose and implement enhancements to existing systems and processes.
PostImplementation Support: Provide support after the implementation of IT solutions to address any issues monitor system performance and make necessary adjustments.
Data Privacy: Ensure that data privacy and protection requirements are considered and integrated into IT solutions.
Minimum Qualifications:
Must have 5 years experience implementing CommercialOffTheShelf (COTS) software packages as a fully Cloudbased or hybrid cloud/onpremises implementation.
Excellent communication skills and ability to communicate with internal customers in nontechnical terms
Proficient in creating business and system requirements for on premise and Web/Cloud based systems
Pass an agency administered criminal and financial background check.
Experience working in law enforcement or military organizations a plus.
Full Time