Night Porter
Night Porter
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Job Description
About the Role
We are seeking a reliable and proactive Night Porter to join our team on a casual basis. Working two nights per week from 11:00 PM to 7:00 AM you will be responsible for ensuring the smooth operation of the hotel during overnight hours. This role involves assisting guests maintaining security handling late checkins and early departures and supporting the night audit process.
Key Responsibilities
- Welcoming guests with a friendly and professional attitude
- Carrying luggage and assisting with valet parking for guest vehicles
- Escorting guests to their rooms and explaining hotel facilities
- Maintaining the cleanliness and presentation standards of the hotel entrance
- Delivering amenities and other items to guest rooms
- Providing tourism information including dining and entertainment recommendations
- Promoting the Accor Live Limitless Loyalty Program
- Ensuring the highest levels of guest service with a focus on efficiency and guest satisfaction
- Ability to work a flexible 7day roster including overnight shifts
Qualifications :
- Previous experience in a similar role preferably in a hotel environment
- Ability to lift heavy luggage and provide assistance as needed
- Strong time management skills and the ability to multitask effectively
- A responsible service of alcohol (RSA) certification
- A C Class Drivers Licence (manual) is essential
- Ability to work unsupervised and respond promptly to guest needs
- Experience with upselling and guest interaction is advantageous
- This is an exciting opportunity to work with a dynamic team and contribute
Additional Information :
Whats in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide.
- Access to learning and development programs through Accor Academies.
- Career advancement opportunities within Mercure Perth and globally across Accors extensive network.
- Opportunity to make a difference through our Corporate Social Responsibility initiatives.
Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Join us at Mercure and ibis Perth where your passion for sales and events will thrive in a dynamic and supportive environment.
Apply now to embark on a rewarding career journey with Accor!
Remote Work :
No
Employment Type :
Casual
Employment Type
Casual
