Senior Digital Analyst Digital Acquisition Strategy Operations DASO

• What you will do in this role:

  • Build and maintain a suite of dashboards report templates standardized reports to track digital acquisition performance across brand media
  • Build validate and refine methodologies to determine roas (return on ad spend) and performance of various marketing efforts
  • Seek to understand problem solve troubleshoot and identify data gaps to better address business questions
  • Collect and analyze large datasets from multiple sources (BigQuery Snowflake etc.)
  • Generate recurring and ad hoc reporting to help business partners assess campaigns health and performance

Qualifications :

• What you need to be successful in this role:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry. 
  • 34 years experience in digital/data analytics marketing analytics or data science
  • Advanced Excel/Google Sheets skills required.
  • Experience with one or more business intelligence/data visualization tools required (Tableau Power BI or Looker Studio preferred)
  • Experience with SQL strongly preferred experience with Python a plus
  • Experience with digital media platforms and KPIs preferred (CM360 Social Media SA360 etc.)
  • Experience with web analytics suites such as Google Analytics or Adobe Analytics
  • A/B Testing knowledge
  • Must be adaptable and inquisitive always seeking to better understand the utility (and limitations) of the data available.
  • Strong critical thinking and analytical skills selfstarter curious
  • Must be comfortable working in a rapidly changing environment with complex messy and imperfect data.
  • Detailoriented with strong organizational and project management skills.

  Education

  Bachelors Degree or relevant skill set

For positions in this location we offer a base pay of $98100 $161900 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $88300 $145700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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