Senior Technical Writer
Senior Technical Writer
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Job Description
We are seeking an experienced Senior Technical Writer to create manage and maintain highquality technical documentation for Experians products and services. This role involves collaborating with crossfunctional teams mentoring junior writers and establishing documentation standards to enhance user experience.
You will be #LIhybrid based in Hyderabad and reporting to Client Experience Manager.
Develop and maintain comprehensive technical documentation including user manuals API documentation and system guides.
Collaborate with engineers product managers and other stakeholders to gather information and understand documentation requirements.
Ensure technical content is accurate clear concise and adheres to company standards.
Review and edit documentation for clarity consistency and completeness.
Create and maintain templates for technical documents.
Conduct usability testing and gather feedback to improve documentation quality.
You will stay updated with industry trends and best practices in technical writing.
You will support and coach junior team members.
Qualifications :
Qualifications
- 5 years of experience in technical writing.
- Proficiency with the use of documentation tools such as MadCap Flare Adobe FrameMaker or similar.
- Experience of HTML CSS and/or web design.
- Experience with API documentation and tools like Swagger or Postman.
- Experience of using image capturing software such as SnagIt.
- Experience working in an Agile environment.
Key Skills:
- Knowledge of software development processes and methodologies.
- Ability to explain complex technical concepts to a nontechnical audience.
- Strong collaboration skills and ability to represent user/customer needs.
- Ability to plan schedule and monitor work to meet objectives.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Global Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Benefits
Experian care for employees work life balance health safety and wellbeing. In support of this endeavor we offer bestinclass family wellbeing benefits enhanced medical benefits and paid time off.
Experian Careers Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
