Watch this video of the hiring manager (Air Force veteran) discussing the role in detail;
The Field Service Technician will be servicing Rotary Uninterruptible Power Systems (UPS) and industrial power protection equipment across the East Coast region based in Sterling VA.
This role is ideal for someone with a strong background in troubleshooting electrical and mechanical systems a proactive approach to maintenance and a commitment to customer service.
Core Responsibilities
- Perform corrective and preventative maintenance on Rotary UPS and power protection systems.
- Troubleshoot and diagnose AC/DC control issues leveraging technical schematics and software.
- Utilize SCADA/PLC tools for system monitoring and issue resolution.
- Manage onsite subcontractors ensuring quality and safety standards are met.
- Respond to emergency service calls and participate in an oncall rotation.
- Provide technical support and customer guidance to ensure optimal system performance.
- Maintain compliance with safety procedures and industry best practices.
What Success Looks Like
First 90 Days:
- Complete handson training on company products and service protocols. Two weeks in Houston.
- Shadow experienced technicians to gain practical troubleshooting experience. This is OJT.
- Develop relationships with key customers and internal teams. You are the face of the company.
Six Months In:
- Independently conduct scheduled maintenance and emergency repairs.
- Diagnose and resolve technical issues with minimal supervision.
- Effectively manage service calls and ensure customer satisfaction.
One Year and Beyond:
- Serve as a technical resource for customers and junior technicians.
- Improve maintenance processes and contribute to operational efficiency.
- Take on larger more complex troubleshooting responsibilities.
Why Apply
- Work on missioncritical power systems that support essential industries.
- Take ownership of troubleshooting and problemsolving in a highimpact role.
- Join a skilled supportive team that values expertise and continuous improvement.
- Opportunities for career growth and professional development.
This position is ideal for someone who enjoys working independently while being part of a highperformance team. If you have the technical skills and the drive to succeed we encourage you to apply.
Requirements
- Must have served in U.S. Army U.S. Navy U.S. Marine Corps U.S. Air Force U.S. Coast Guard U.S. Space Force U.S. Reserves or U.S. National Guard.
- Minimum of three years experience in power generation industrial electrical systems or a related field.
- Strong troubleshooting skills with AC/DC control systems.
- Ability to read and interpret electrical schematics and technical documents.
- Experience with electrical testing equipment (multimeters insulation testers etc.).
- Valid driver s license with a clean record and ability to travel on short notice.
- Ability to obtain a passport for occasional international travel.
- Intermediate to advanced computer skills for reporting and diagnostics.
- Strong communication and problemsolving skills.
- Ability to lift up to 70 lbs and work on your feet for extended periods.
Benefits
- Guaranteed 40Hrs a week
- Provide Quarterly OnCall pay in addition to salary
- Travel Pay and Pier Diem
- Provided Health Care (Medical Dental & Vision)
- Company Vehicle
- Retirement Plan (401k IRA)
- Paid Time Off (Vacation Sick & Public Holidays)
Must have served in U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves or U.S. National Guard. NCO/Supervisor who is a well-rounded technician. Will supervise one person and be hands on for now. Strong communications and ability to think outside the box. This is a newer site which gives the veteran the opportunity to put their fingerprint on the role, team and program