Principal Product Manager Security
Principal Product Manager Security
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Salary Not Disclosed
1 Vacancy
Job Description
The ServiceNow Security Organization (SSO):
The ServiceNow Security Organization (SSO) delivers worldclass innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.
We are seeking an experienced Senior Principal Product Manager to ensure security is front and center for every new ServiceNow offering and design upgrade. This role is pivotal in driving the adoption of security enabling developers and nontechnical users alike to build secure applications and workflows.
What you get to do in this role
Define and execute the security strategy and roadmap for new products or major changes ensuring it meets the needs of our customers.
Work closely with engineering design and customer success teams to deliver security solutions
Work closely with security teams to ensure we are the best users of our own products such as SecOps IRM SPM
Conduct market research and engage with customers to understand their needs workflows and pain points to inform product decisions.
Act as the SME during the initial rollout and provide support when needed
Analyze competitive offerings to ensure our risk to profitability ratio remains competitive and innovative
Help sales and support teams to create FAQs complete governance documentation as required
Communicate critical messages and engage with many diverse functional stakeholders through the product lifecycle
Skilled in managing relationships with internal and external stakeholders ensuring clear communication regarding project progress risks and outcomes. Ability to participate in technical discussions and help make design tradeoffs.
Assume leadership responsibilities as anaccountable owner who is committedto the outcome regardless of the role ororganizationalboundaries
Lead the promoting of efforts across different groups of team members along with the ability to influence inside and outside of your team
Build RACIs to clearly identify decisionmakers for application product and infrastructure services
Strong written and verbal communication skills to effectively convey the product vision write user stories and interact with stakeholders. Ability to translate complex problems into easily understood requirements and provide solutions.
Familiarity with Agile frameworks Scrum Kanban etc. is often essential as many teams work in Agile environments
Familiarity with cloud platforms e.g. AWS GCP Azure as many initiatives are deployed across these environments
Familiarity with how software is developed tested and released and how these processes integrate with program management.
The ability to manage multiple complex interrelated projects and programs with tight deadlines and crossteam dependencies. This includes managing resources SLAs risks schedules and budgets.
Experience in creating and managing project roadmaps ensuring that the longterm vision aligns with the companys objectives and priorities.
Ability to influence and lead without direct authority aligning diverse teams towards common goals.
Familiarity with tools like SQL Tableau or Power BI for analyzing data related to project performance.
Must be able to inspire and lead teams without direct authority.
Comfortable working in dynamic fastpaced environments.
A desire to stay uptodate with emerging trends technologies and customer needs.
Qualifications :
Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
To be successful in this role you should have
5 years of Security experience
5 years of ServiceNow experience is desired
15 years of program management experience in infrastructure or software development organizations
10 years of Business process management process engineering and executing process improvements
Strong prioritizationskillsandthediscipline to focus on highimpactactivities
Experience defining and capturing product requirements and transforming them into a product roadmap
Deep curiosity about customer needs and a track record in building customer relationships and delivering customercentric solutions
Masters in Business Administration MBA is preferred or equivalent Computer Science Engineering or Information Technology degree.
Certifications
PMPProject Management Professional
PMIACP Agile Certified Practitioner
CSM Certified ScrumMaster or CSPO Certified Scrum Product Owner
Nice to have
CSP architecture certifications optional
AWS Certified Solutions Architect
Google Cloud Professional Cloud Architect
Azure Solutions Architect
ServiceNow CSA Certified System Administrator
ServiceNow CPC Certified Process Consultant
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
