General Summary
Manages the operations of Patient Administrative Services on the assigned shift including: Registration Admissions Staffing and other personnel activities assigned to work specific area. Ensures highquality customer service and to improve the revenue cycle activities for coding billing and documentation. Understands regulatory and thirdparty payer guidelines for admissions discharges billing and coding so the organization and registration staff remain in compliance. Reviews staff schedules and ensures staffing guidelines meet the budget and provide appropriate resources based on department volume/activities. Trains educates and develops staff to enhance job functions and responsibilities so that maximum flexibility and job cross training is achieved. Coordinates activities with other departments to ensure patient satisfaction and problem resolution.
Qualifications :
Education and Experience
- Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required. Bachelors degree in Business Administration/Management Hospital Administration a related discipline or equivalent is preferred.
- 3 years of work experience performing patient registration including working knowledge of the healthcare revenue cycle in a patient healthcare setting is required with 2 years in leadership role.
- Supervisory or lead project work experience is preferred
- Supervisory experience within Revenue Cycle or an acute care hospital is preferred.
- Patient Financial Services experience is preferred
IV. Knowledge Skills and Abilities
- Knowledge of registration and admitting services general hospital administrative practices operational principles The Joint Commission federal state and legal statutes required.
- Knowledge of third party insurance principles and practices is required.
- Ability to promote teamwork and build effective relationships; take initiative and meet objectives
- Excellent communication and guest relation skills.
- Knowledge of Medicare and Medicaid regulations and current corporate compliance issues
- Decision making and problem solving combining evaluating and reasoning with information and data to make decisions and solve problems.
- Prefer demonstrated knowledge of the operation of Epic for operation of an online patient registration system for entry and retrieval of demographic and financial information retrieval of patient information and departmental performance statistics.
- Certified Healthcare Access Manager preferred
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Compensation:
Remote Work :
No
Employment Type :
Fulltime