ReceptionBreakfast Multi-skilled Team Member

As our next Reception/Breakfast Multiskilled Team Member you

• Are the face of IBIS Budget London Whitechapel extending a warm welcome to our guests putting their wellbeing at the heart of everything you do while adding your personal touch to their stay.
• Being present and visible in the lobby and contributes to guests sense of well being and loyalty by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome!
• Gives priority to guest relations while taking care to respect administrative procedures that need to be followed.
• Look to create sparkles (memorable moments) for our guests.
• Anticipates guests needs and takes them into consideration. Handles guests requests for information and provides answers; puts them in contact with the appropriate people.
• Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests
• Deliver consistent and memorable service to all our guests.
• Connect and work together with your team to ensure every guest leaves with a wish to return.
• Check ordered meals on collection from kitchen and deliver to guests.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Provide efficient friendly and professional service to all guests making all guests experience positive.
• Are a sparkling upbeat personality able to quickly build rapport in a fastpaced environment

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996 all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

Qualifications :

• Prior experience working with FOLS or Opera or a related system is preferable but not mandatory.
• Fluency in English.
• Customer Service.
• TimeKeeping.
• Well OrganiZed.
• Multitasking.
• Able to work under pressure.
• Great communication skills.
• Problem solving abilities.
• Fully Flexible to work between Monday to Sunday.

To help you navigate your role and support your success you will be trained in all front of house related functions and the safety of the property and people.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Our mission at Ibis Budget London Whitechapel is to create memorable moments for our guests by connecting hearts from arrival to farewell.

A job a career or a calling whatever brings you here we have something for you!

Additional Information :

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating an environment where everyone feels they belong

Information on the processing of personal data

When you submit an application to IBIS Budget London Whitechapel trading as AccorInvest UK the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties for example one or more of your former employers or a thirdparty supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates personal data and to the exercise of their rights of access opposition rectification and deletion is available in our Employee Privacy Policy.