Systems Engineer Tier 3
Systems Engineer Tier 3
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Responsibilities:
- Troubleshoot and resolve system/operational incidents.
- Perform root cause analysis for operational incidents.
- Analyze system performance and take corrective actions as needed.
- Assist Tier 2 with resolving complex system and end user problems.
- Coordinate with mission partners consumer applications and other external entities in troubleshooting enterprise incidents and integration problems.
- Collect data identify and analyze trends in Operational Incidents and provide suggestions to mitigate common issues.
- Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability.
- Work with deployment and ISP teams to support baseline deployments to operations.
- Willingness to support offhour calls to assist in troubleshooting when high priority operational incidents occur.
Requirements/Qualifications:
- BS degree and 6 8 years of prior relevant experience or Masters with 2 4 years of prior relevant experience.
- Strong communication skills both verbal and written
- Ability to quickly learn new software and IT concepts
- Strong problem solving and decision making skills
- Selfstarter with an ability to work in a team environment and independently
- Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite Apache webgates and Computer Associates (CA) API Gateway
- Experience scripting in a Linux environment using Shell and Bash
- Deep understanding and background in COTS integration and custom code development
Preferred:
- Oracle IdAM products (OAM OIF OID OVD OUD OIM)
- WebLogic
- Linux/UNIX experience
- LDAPs
- PKI authentication
Clearance Requirements:
- An active Top Secret security clearance upon hire and must meet SCI eligibility.
- U.S. citizenship is required.
Employment Type
Full Time
