Job Title: Amazon Connect Developer
Location: Brampton ON Hybrid
Duration / Term: 6 months Contract
Job Description:
- Minimum 3 years of experience in Amazon Connect working as contact center lead/developer
- Handson experience working on the design development deployment and migration of contact center solutions at scale.
- Handson experience on Configuring and managing Contact Flows Queues Routing Profiles in Amazon Connect and including complex integrations with Amazon Lex Lambda
- Knowledge of Dynamo DB AWS CloudWatch AWS CloudTrail
- Good understanding of Amazon IAM concepts ability to configure and troubleshoot Amazon Connect Contact Flows CCP issues etc
- Total experience of 7 years in software development working on software development projects including hands on experience on requirement design coding & unit testing involving development languages Type Script/ Python
- Ability to write high quality technical design documents lead review sessions with customer to obtain approval collaborate effectively with internal/external stakeholders on technical items trouble shoot issues and resolve in a professional and timely manner.
- Experience of working on projects in Agile Methodology
Key Skills:
Amazon Connect Dynamo DB AWS CloudWatch AWS CloudTrail Amazon IAM concepts Contact Flows Queues Routing Amazon Connect Contact Flows CCP