Junior Customer Support Representative
Junior Customer Support Representative
Posted on :
14-02-2025
Employer Active
1 Vacancy
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Job Description
Languages Required: Spanish (Fluent) English (Basic for internal communication)
Relocation Support Provided
Work Schedule:
- Monday to Sunday: 24/7 rotational shifts (including night shifts)
- Days Off: 2 rotational days per week
Key Responsibilities:
- Provide customer support via phone email and chat.
- Address customer concerns and provide effective solutions.
- Follow company guidelines to ensure highquality service.
- Escalate complex issues when necessary.
- Maintain accurate records of customer interactions.
Requirements:
- Fluent in Spanish (written and spoken).
- Basic English skills for internal communication.
- Previous customer support experience is a plus but not required.
- Strong problemsolving skills and customeroriented mindset.
- Availability to work in a 24/7 rotational shift system including nights and weekends.
- EU citizenship or a valid work permit for Portugal.
What We Offer:
Relocation Support to help you settle in Lisbon
Competitive salary & allowances
Career growth opportunities in an international company
A dynamic and multicultural work environment
Employment Type
Full Time
Key Skills
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