Global Strategic Customer Engagements Elevate Analyst
Global Strategic Customer Engagements Elevate Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- Strategic Customer Engagements: support the creation of compelling businesscentric narratives and content for the companys largest deals following a programmatic approach to deliver highquality proposals and presentations while meeting tight customerdriven timelines.
Pursuit readiness and triage support: Conduct market research and analyze external and internal data (e.g. customer 10K filings Partner information internal systems) to identify customer pain points and strategic priorities. Synthesize insights to equip Large Deal Leads with actionable intelligence for triage calls
Content Development: update and maintain a repository of highquality reusable content templates and resources to streamline the development of proposals and presentations
Data Analysis and Reporting: regularly analyze deal data and performance metrics to provide actionable insights and recommendations for improving deal strategies and outcomes
Tool and Process Optimization: identify and implement tools and processes to improve efficiency and accuracy in content development and analysis
Stakeholder management: champion collaborative and integrated support to GTM teams engaged in ServiceNows Strategic Accounts globally (e.g. targeted executive briefing support)
Best practice sharing: drive big deal thinking and best practice sharing both within the immediate GTM teams and across crossfunctional teams to ensure we stay up to date on latest GTM and industry trends
Qualifications :
Ideal candidate with 3 years total work experience and 2 years (post higher degree education) in strategy consulting preferably at a toptier consulting firm in a tech strategy/ops function or similar experience with exposure to the software industry and/or corporate strategy & business development.
Desired degree (BS/BA or MS/MA) in Business Engineering IT or a related discipline.
Experience in the following industries is a plus: banking technology healthcare and life sciences telecommunications and manufacturing
Effective communicator able to convey complex ideas in a clear concise manner both verbally and in slides (both senior executive and customerfacing deliverables).
Advanced MS Excel spreadsheet skills and Advanced MS PowerPoint skills. Experience with SharePoint PowerBI Dynamics Adobe suite and market/industry research tools is a plus.
Demonstrated crossfunctional Program/Project management skills including planning scheduling monitoring and stakeholder reporting with multiple tasks in a dynamic environment.
Selfstarter who thrives and can multitask in a fastpaced environment:
Must enjoy working in a highly collaborative environment.
Continuous improvement and growth mindset.
Problemsolving conflict resolution active listening and time management skills.
Experience in matrixed management environments with strong stakeholder management skills.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
