Executive Assistant
Executive Assistant
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Job Description
ROLE SUMMARY
ABOUT THE COMPANY
Resilient Roofing provides toptier roofing services including emergency repairs roof replacement and gutter installation. Serving both residential and commercial clients since 1967 Resilient Roofing has built a reputation for highquality workmanship and transparent pricing. With a team of experienced professionals and strict adherence to industry standards the company has grown significantly. What sets Resilient Roofing apart is its commitment to customer satisfaction and sustainable practices making it a trusted name in the roofing industry.
ABOUT THE ROLE
The executive assistant is a critical force in driving efficiency and organization at the highest level of the company. By ensuring smooth operations and optimizing workflows this role helps create an environment where leadership can focus on growth and innovation.
This position offers the opportunity to work alongside executives influence business operations and develop expertise in highlevel decisionmaking. The right candidate is resourceful detailoriented and thrives in a dynamic environment where adaptability is key.
This position is perfect for someone who:
Is highly organized and thrives in managing multiple priorities efficiently.
Enjoys problemsolving and taking initiative to improve workflows.
Excels in highstakes / fastpaced environments where attention to detail is critical.
Communicates clearly and professionally with executives clients and internal teams.
Can maintain confidentiality and handle sensitive information with discretion.
ROLE RESPONSIBILITIES
EMAIL & COMMUNICATION MANAGEMENT
- Manage the CEOs inbox filter emails and ensure priority messages are addressed promptly.
- Draft and prepare email responses with a focus on efficiency and accuracy.
- Implement an organized email management system to maintain inbox clarity.
- Act as the first point of contact for inbound inquiries responding or delegating as necessary.
CALENDAR & SCHEDULING MANAGEMENT
- Take full ownership of the CEOs schedule acting as the gatekeeper for meeting requests.
- Coordinate and prioritize meetings ensuring optimal time management.
- Schedule travel arrangements including flights accommodations and itineraries.
- Anticipate scheduling conflicts and proactively resolve them.
ADMINISTRATIVE & OPERATIONAL SUPPORT
- Organize and maintain digital records documents and company files.
- Assist with internal projects process improvements and operational initiatives.
- Research and compile information to support decisionmaking.
- Manage and update contact databases and business records.
- Help coordinate team events offsite meetings and business functions as needed.
PERSONAL TASK COORDINATION
- Assist in planning and coordinating personal travel reservations and itineraries.
- Manage personal appointments reminders and scheduling as needed.
- Oversee the execution of personal errands that can be handled remotely such as online purchases subscriptions and gift arrangements.
PROCESS CREATION & DOCUMENTATION
- Develop and maintain standard operating procedures (SOPs) for executive assistance tasks.
- Continuously refine processes to improve efficiency in email management scheduling and administrative workflows.
- Work closely with the CEO to identify areas for improvement and implement best practices.
Although the responsibilities outlined above will form the core focus of your role please note that your hiring manager may assign additional relevant tasks as needed to align with the evolving objectives of your position and the overall goals of our business.
ROLE QUALIFICATIONS
REQUIRED QUALIFICATIONS
- Prior experience as an executive assistant personal assistant or senior administrative assistant.
- Strong organizational and timemanagement skills with the ability to handle multiple tasks.
- Excellent written and verbal communication abilities.
- Strong understanding of executivelevel discretion and confidentiality.
- Proficiency in Microsoft Office Suite (Outlook Word Excel Teams).
- Experience using CRM systems (e.g. Salesforce HubSpot or similar).
- Proficiency in software tools relevant to executive assistants (e.g. scheduling software task management platforms document collaboration tools) and ability to learn new software quickly.
- Ability to work independently take initiative and problemsolve effectively.
- Must own a computer with a highquality webcam and microphone (relevant software and subscriptions provided).
- Excellent English verbal and written language proficiency (C1C2 in CEFR Scale).
- Access to a quiet and presentable work area at home with reliable internet (50 Mbps or more).
PREFERRED (NICETOHAVE) QUALIFICATIONS
- Experience reporting directly to a CEO or senior executive.
- Background in construction home services or related industries.
- Experience managing highlevel projects or strategic initiatives.
- Familiarity with business operations finance or companywide processes.
ROLE SPECIFICATIONS
- Base Salary: Q9000.00 base salary.
- Role type: Fulltime.
- Location: Guatemala (Remote Work from home).
- Schedule: Monday to Friday: 8:00 AM 5:00 PM PST.
RECRUITING PROCESS
- Application / Screening: When you apply for this position we will ask you a short questionnaire to get to know you a little bit better and ask you for some additional inputs to see if you qualify for the position. In addition we will ask you to complete a short psychometric evaluation and a short English proficiency assessment. The idea is to explore if this is a good fit before moving forward.
- Skills Assessment: You will be asked to complete a few exercises and/or projects designed to recreate the work tasks that you will be responsible for if you are given the role. This helps us gauge your skill level as well as give you a better idea of the required work.
- Skills Assessment Interview: This is a 60 min 90 min conversation where we further test your skills learn about your previous working experiences and evaluate culture fit to the role and company.
- Hiring Manager Final Interview: This is a 30 min 60 min conversation with the positions Hiring Manager (and potentially a few company team members) to get to know you better and to set the expectations and vision for the role.
The entire process usually takes anywhere between 24 weeks to complete depending on the seniority of the position.
CONTACT US
If you have any questions or run into any complications while submitting your application please reach out to:
Employment Type
Full Time
