drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Davenport, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

 

  • Maintaining a positive empathetic and professional attitude toward customers at all times
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
  • Processing orders forms applications and requests
  • Keeping records of customer interactions transactions comments and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process

Qualifications :

  • Associates Degree
  • Bilingual a plus
  • 35 years of experience of performing customer service sales logistics or administrative tasks
  • Knowledge of Microsoft Office suite.
  • SAP experience is preferred but not required
  • Skilled communicator to ensure professional and effective interactions
  • Ability to solve problems responsibly and efficiently
  • Interpersonal skills to support positive environment


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Parttime

Employment Type

Part-time

Company Industry

Department / Functional Area

Customer Service

About Company

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