Warehouse Operative

Worcester

Permanent Full Time Monday to Friday 06.00 14.00

Welcome to Motel

Our story began during a road trip in the 1990s where our founders Will and Andy travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale which eventually led to the creation of stores. From there they began designing reworked vintage pieces and thus Motel was born.

Over 30 years and a team of 200 people later every piece of clothing we make is created with the same spirit of fun freedom and adventure as the road trip that first defined the brand. Were still ambitious and independent but now were a global team we work from an operational base in Worcester a design studio in London and a creative studio in Bali.

The role

As a Warehouse Operative you are responsible for making sure all customer orders and returns are processed in a correct and timely manner. You will ensure all warehouse deliveries are accurately processed and put away conduct a complete routine stock take as directed by supervisors any other duties required by the Warehouse Manager Shift Manager or Supervisors.

Main tasks & responsibilities

Delivery Goods In

• Responsible for the receipt of all items into the warehouse ensuring all have shipping documentation with correct name print style and QTY booked onto the system.

• Distribute items to correct pick bins as instructed.

• Perform putaway in correct manner as instructed by supervisor/manager.

• Perform stock take in correct manner.

• Replenishment to be carried out in correct manner.

• Tidy up at the end of the shift sweep the floor next to receiving area empty bins check the blue goods in boxes for left physical items or left booked items in the system

Returns

• Fold bag and scan all return orders as instructed.

• Quality check all returned items and ensure they are in excellent condition for reselling.

• Check for faulty worn items.

• Liaise with Customer Service Team.

• Report the scanner number to the supervisor/manager responsible for the sheet (this is relevant to all colleagues who are using scanners )

• Accurately pick customer orders placing them into tubs in specific order as instructed in a timely manner.

• Place completed picks in designated areas at dispatch any items that are missing from pick points are to be notified to the dispatch supervisor immediately.

• Prepare for the next pick from the picking supervisor and equip yourself with the correct trolley.

• In the end of the shift (10 to 2/10) bring your trolley next to the supervisors desks and tidy up: check for items on the floor with the help of the scanner investigate to which pick point they belong and put them back sweep the floor between the aisles empty the bins cut cardboard.

Dispatch

• Check customer orders for correct items before packing. Quantity sizes shipping labels are to be checked for complete addresses and correct shipping method. the system already has all that information and its impossible to scan an item if the barcode is not matching.

• Scan the correct box and items in order to dispatch the customers order in a timely manner.

• Double check the quantity and items in case the system cannot recognise the barcode of the item. Follow the supervisors instructions for different carriers observe if the dispatch label is correct place the ready parcel in the relevant box

• Escalate issues where necessary.

• At the end of the shift stock up the desks wipe them and leave them prepared for the next shift bring extra bags labels flayers and stock up the helping desk sweep the floor around the dispatch desks empty bins bring the ready to go shipping boxes to the designated area once they are full.

Wholesale

• Wholesale orders are to be picked and packed as instructed by the logistic manager.

• Stock take of all goods must be completed in an accurate and timely manner.

• Any other duties reasonably requested by supervisor or Manager

About you

• Accuracy
  
• Attention to detail
  
• Great team player
  
• Able to follow instructions but also work on own initiative
  
• Punctual
  
• Reliable
  
• Mobility & dexterity levels allow ability to lift carry move and handle items

Whats in it for you

Whats in it for you

• Competitive salary in line with industry benchmarking
• 3% pension contributions from Motel; dependant on 5% pension contributions from yourself
• 25 days annual leave; with additional days for long service
• Birthday day off post probation
  
• Team socials and meetups
  
• Monthly wellbeing activities to support healthy wellbeing
  
• Tailored progression pathways
  
• A thorough health support service
  
• Access to professional support & mentoring
  
• Bonus Scheme for all employees paid out twice a year
  
• Motel discount
  
• Motel is a growth mentality company