Ticketing Associate
Ticketing Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Ticketing Associate
Department: Hospitality
Reports to: Hospitality Manager
Classification: PartTime; Hourly; NonExempt
Type: Inperson
About the Position
The Ticketing Associate at Belle Meade Historic Site & Winery is responsible for greeting guests and checking in guests with reservations. This role involves selling tickets onsite and guiding guests to various attractions. Ticketing Associates have a passion for providing excellent customer service and a commitment to hospitality.
Duties/Responsibilities
- Welcome and greet visitors to the site collect tickets and provide guidance on exhibits and points of interest.
- Display a customerfocused demeanor and effectively engage with large daily crowds.
- Provide outstanding customer service and promptly address any inquiries from visitors.
- Develop expertise in all public ticketed experiences and actively promote ticket sales to walkin visitors.
- Assist in coordinating special events and programs particularly those held on weekends.
- Fulfill any additional assigned duties as required to support operational needs.
Required Skills/Abilities
- Excellent oral communication and people skills.
- Ability to multitask efficiently and within designated timeframes
- Strong customer service skills
Education and Experience
- Familiarity with a pointofsale system is desirable
- Strong customer service skills are a must
- High school diploma or equivalent is preferred
Work Environment and Physical Demands
- Sitting standing and walking for prolonged periods of time
- Ability to bend squat kneel twist grab and lift
- Provide necessary provisions for individuals with diverse mobility needs
- Belle Meade Historic Site & Winery is open daily 9:00 am to 5:00 pm; the work schedule for this position reflects these hours including weekends and some holidays
- $17 per hour
- 401(k) plan
- Free paid lunches on workdays
Employment Type
Full Time
