- Skills:
- Strong ability to multitask
- Basic use of Microsoft Word Excel and Google Workspace applications
- Effective communication skills both written and verbal
- Excellent interpersonal skills
- Ability to retain knowledge easily
- Creative problemsolving skills
- Goaloriented and organized
- Bias for serving others
- Experience:
- Approximately 12 years of experience in an accounting and finance environment with a heavy emphasis on customer support utilizing enterpriselevel platforms for daily tasks 65% to 90% of the workday
- Experience with Continuous Improvement Six Sigma and/or Lean is preferred
- Education:
- High school diploma or equivalent
- Associates Degree or higher preferred
Additional Details:
- Shift: 1st Shift
- Tentative Shift Start Time: 6:00 AM
- Tentative Shift End Time: 6:00 PM
Position Description: This position will assist with the completion of multiple requests by city/town auditors responding to emails and providing requested documentation. Additionally the position will support the inbox coordinator when needed and process weekly distribution reports by ensuring the accuracy of the report data and completing required notifications.
Job Duties:
- Complete requests from city auditors for desk review files creating DMS numbers and creating TAS case shells.
- Complete requests for reported histories.
- Process licensing requests from BAUs and JT1s.
- Manage the City Authorization list making updates and processing email requests to add or remove individuals.
- Manage confidentiality training and access to CORE SFTP.
- Process weekly distribution reports and other reports as needed.
- Cover email inbox when needed assigning tickets and responding to city/towns with response emails.