EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Extensive practical experience with Trellix antimalware security controls like ePO and ENS at least for 4 years
Prior experience in maintenance operations and troubleshooting of Trellix products at least for 4 years
Managing the life cycle of Trellix products:
Tracking and testing new releases
Updating and managing the current configuration to ensure best industry standards and organisational security requirements are met
Updating the current documentation
Coordinate and support implementation of required changes
Lead the change management process
Familiar with expert rules editing and writing in ENS
Practical handson experience in systems and tools administration in Windows environment
Troubleshooting of Windows infrastructures
Support troubleshooting of Trellix products across the enterprise
Develop documentation and configuration for Trellix products
Liaise with vendor and provide third level support
Comprehensive knowledge of the principles of computer and communication security networking and the vulnerabilities of modern operating systems and applications
Desirable Qualifications/Experience:
Good level and previous experience with at least one of the following (referred later as Trellix products):
Trellix Drive encryption
Trellix File and Removable Media Protection (FRP)
Trellix Data Loss Prevention
Trellix Application and Change Control
Good understanding of the constraints related to IT systems on NATO networks
Troubleshooting of Linux infrastructures.
Experience with implementation projects within NATO and/or National military organizations
DUTIES/ROLE:
Provide NATOwide support on endpoint protection solution such as antimalware removable device control Data Loss Prevention disk wiping and HardDrive encryption solutions
Follow the software life cycle management (such as release testing distribution and maintenance) of a variety of enterprise endpoint protection tools
Formulates and tests the settings and produces installation and configuration guidelines used by NATO sites or NATO nations
Participate in the development of configuration installation and user guideline
Monitor the IT security threat landscape (mainly malware trends) and emerging security protection products
Undertake configurations checks to ensure the enforcement of COMPUSEC measures directives and procedures for endpoint protection on NATO CIS
Provide advice and technical assistance to NATO CIS administrators and IT Security officers in the area of endpoint protection
Provide NCSC with security analyst support to Security Incident Handling
Update and supports software settings and configuration guidelines for NATO CIS
Review documents to be published or provided to NCIA customers as part of projects deliverables
Provide cyber security consultancy and advice to projects plans and teams
Coordinate with systems and network administrators in support of security architecture requirements
On a day to day basis work to meet the teams objectives