Business Analyst 3
Business Analyst 3
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Job Description
Object Technology Solutions Inc (OTSI) has an immediate opening for a Business Analyst 3.
Business Analyst 3 (Hybrid Meridian ID)
Major Responsibilities:
We are looking for an energetic detailoriented team member that can help transform systems and processes as a Business Analyst.
As a Business Analyst at Client CPG you will be responsible for both implementing new and supporting existing systems and processes for a global organization. You will participate in large and smallscale projects that drive the business operational service delivery objectives and align to strategic objectives. You will collaborate with global stakeholders to help formulate and execute bestinclass processes that maximize output while reducing cost and manual effort driving use of effective technology and automation and improving our customers overall experience.
Primary Responsibilities (include but are not limited to the following)
Analyze existing system functionality and business processes in the scope of the business need and contribute to valued costeffective solutions that will efficiently function to support the stakeholder requirements.
Collaborate with stakeholders to identify gather and formalize business requirements vetting against the scope of the initiative.
Collaborate with project relevant team(s) to determine best solution for identified business problem.
Identify As Is and design and map To Be operational process flows
Drive Root Cause Analysis and Corrective Actions to address operational gaps
Perform the role of Release Manager/Champion when designated.
Create communicate and coordinate test plans and test cases (user acceptance security etc.) and perform the role of Tester or Test Manager.
Work with business representatives to ensure the creation of training materials (QRCs procedures manuals recordings instructorled training training plans etc.) to facilitate the end users application of skills and knowledge in the workplace.
Collaborate with business users to gather feedback in the early life support phase of the production release; provide this feedback to the implementation team for follow up and resolution.
Serve as the primary SME and business contact on and maintain expertlevel knowledge of relevant business practices processes and tools.
Acquire and maintain certifications and professional qualifications as required.
Develop a standard process for communicating changes and release notes for all projects impacting customers and business users.
Qualifications and Experience:
Proven ability to successfully execute tasks to specified requirements and quality standards adjust priorities meet deadlines and successfully operate in a fastpaced work environment
Excellent problem analysis troubleshooting and solving skills
Attention to detail
Proven ability with mapping processes
Selfmotivated; requires little supervision
Excellent communication skills (written verbal and presentation)
Proven ability to keep sensitive material confidential
Flexibility with work hours
Interpersonal skills and experience working in a global team environment
Required Education and/or Experience:
Bachelor s degree and/or equivalent work experience
SFDC experience; certification is a plus
Experience with an eCommerce and contact center environment is a plus
About us:
OTSI is a leading global technology company offering solutions consulting and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a FollowtheSun model. Headquartered in Overland Park Kansas we have a strong presence in North America Central America and AsiaPacific with a Global Delivery Centre based in India. These strategic locations offer our customers the competitive advantages of onshore near shore and offshore engagement and delivery options with 24/7 support. OTSI works with 100 enterprise customers of which many are Fortune ranked OTSI focuses on industry segments such as Banking Financial Services & Insurance Healthcare & Life Sciences Energy & Utilities Communications & Media Entertainment Engineering & Telecom Retail & Consumer Services Hitech Manufacturing Engineering transport logistics Government Defence & PSUs.
Our Centre of Excellence:
Data & Analytics
Digital Transformation
QA & Automation
Enterprise Applications
Disruptive Technologies
Object Technology Solutions, Inc (OTSI) has an immediate opening for a Content Producer 4 Location: Meridian, ID - Onsite JOB DESCRIPTION: Develop and write engaging and persuasive copy for email marketing and online content for etail and ecommerce, including product descriptions, landing pages, and promotional materials. Create compelling email marketing content that drives customer engagement, retention, and calls to action. Collaborate with the marketing team to understand campaign objectives and ensure that all copy aligns with brand guidelines and messaging. Work with key stakeholders to conduct research on target audiences, industry trends, and competitive landscape to create content against provided tasks and strategy Work with SEO lead to optimize content to improve search engine rankings and drive organic traffic to our website. Edit and proofread copy to ensure accuracy, clarity, and consistency. Stay up-to-date with industry best practices and emerging trends in SEO, email, digital marketing, and e-commerce. Required: Proven experience in copywriting, preferably within email communication and online/digital content Strong portfolio demonstrating expertise in writing commerce web content and email marketing copy. Excellent writing, editing, and proofreading skills with a keen eye for detail. Proficiency in SEO best practices and experience with keyword research tools. Ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Creative thinker with a passion for storytelling and a knack for persuasive writing. Experience working with consumer products are within the manufacturing space About us OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a Follow-the-Sun model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs. Our Center of Excellence: Data & Analytics Digital Transformation QA & Automation Enterprise Applications Disruptive Technologies
Employment Type
Full Time
