drjobs SCC - Technical Support Analyst 2

SCC - Technical Support Analyst 2

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1 Vacancy
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Job Location drjobs

Richmond - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Technical Support Analyst 2
Location: Richmond VA (23219)
Client: State of Virginia
Duration: 12 Months

Job Description:
We are seeking an experienced Technical Support Analyst to provide exceptional support at the Helpdesk. This role involves managing phone and email inquiries creating and assigning Service Desk tickets and performing essential IT tasks for endusers.

  • Recent experience in Help Desk/Technical Support (2 years)
  • Proficient in Windows 10/11 and Microsoft Office applications
  • Knowledge of trouble ticket and issue tracking systems
  • Strong analytical and problemsolving skills
  • Excellent communication and teamwork abilities

To Apply:
Please send your resume to with the subject Resume Submission for immediate attention.

Employment Type

Full Time

Company Industry

About Company

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