Senior Account Manager
Job Description
Our Commercialdepartment is growing and we are looking fornew talent to join us on our journey!
Working at our company means working at a young international and fastpaced iGaming and technologycompany that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun!
As a Senior Account Manager youll manage client portfolios drive revenue growth and build longterm relationships. Youll identify upsell opportunities lead negotiations and align strategies with internal teams. Ensuring customer satisfaction onboarding new partners and analyzing market trends will be key to expanding client relationships and maintaining a competitive edge.
Your daily tasks will be
- Developing and executing account growth strategies to maximize revenue potential and expand client relationships;
- Managing a portfolio of clients maximising revenues for all internal business verticals;
- Identifying and executing upsell and crosssell opportunities for new markets and products;
- Leading commercial negotiations and strategic discussions with key clients;
- Building relationships and longterm strategic cooperation with assigned accounts;
- Providing ongoing analysis to customers and internal stakeholders;
- Delivering on agreed revenue targets across the different verticals;
- Working with internal stakeholders closely to align on strategies and deliver value to customers;
- Onboarding new partners to our platform;
- Providing ongoing datadriven insights to customers and internal stakeholders;
- Prioritising the requirements based on the input of stakeholders;
- Working closely with the technical teams to guarantee the quality of your product(s);
- Ensuring high levels of customer satisfaction and retention through proactive communication and support;
- Monitoring and reporting on account performance including revenue growth and customer satisfaction;
- Conducting market and competitor analysis to identify opportunities for growth and maintain a competitive edge.
What we expect from you
- 3 years experience in account management within the iGaming industry;
- Proven track record of exceeding revenue and growth targets within a sales/account manager role;
- Strong commercial acumen with a deep understanding of financial metrics (ROI P&L impact);
- Expertise in identifying and executing growth opportunities including upselling and crossselling;
- Ability to build and nurture strategic partnerships with senior stakeholders;
- Strong negotiation decisionmaking and problemsolving skills;
- Expertise in identifying and executing growth opportunities including upselling and crossselling;
- Experience working crossfunctionally with developers QA and business stakeholders;
- Experience with promotions marketing strategies and industry trends;
- Excellent verbal and written communication skills in English;
- Knowledge of iGaming products (slots table games live dealer sports betting);
- Ability to anticipate client needs and proactively address challenges;
- Confidence in public speaking presenting solutions and representing the company at industry events;
- Flexibility to travel regularly for client meetings and industry events;
- Proficiency in account management platforms CRM tools and Microsoft Office Suite.
Benefits that support your growth wellbeing and worklife balance
- Generous learning & development package : personal development opportunities & trainings companywide knowledge sharing & trainings.
- Opportunity to Invest : Become a part of the Groups venture fund Slice of Yolo and invest in our future.
- WellBeing Focus : Monthly sports allowance three wellness days per year and private health insurance.
- Celebrating Together : Birthday day off additional paid vacation days for personal life milestones (like your childs first school day marriage and more).
- Recognition for Milestones : Enjoy tenuredriven benefits to celebrate your personal and professional journey with us.
- Comfortable Work Environment : Cozy offices with an abundance of fresh fruit snacks drinks and a positive atmosphere.
- Unforgettable Events : Attend legendary events and network with colleagues across the entire Group.
- Temporary Remote Working Options : Enjoy flexibility with opportunities to work remotely.
- Free Parking : Office parking available.
- The companys provided mobile plan through Epic with the plan set according to your role.
If you feel excited but would like to hearmore dont hesitate toapply and we will sort everything out as we go!
Yolo Groupbrings nextlevel innovation to the worlds of gaming fintech blockchain and more. Serving millions of users worldwide the Yolo Group is committed to putting the customer at the center of the universe via a wide range of fun fast and fair products and services. Powered by a team of900 Yoloersfrom60 different nationalitiesaround the world the Yolos disruptive DNA is matched only by a desire to take everything we work on to the moon.
Employment Type
Full Time
