Partner Talent Excellence Regional Strategist EMEA

ServiceNow the Enterprise Cloud Company is the industryleading cloud platform provider for building enterprise applications. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy application design and operations in a powerfully simple solution.

To sustain our explosive growth we are looking for driverspeople who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forwardthinking talent on the planet and we want to hire people who have their best work ahead of them not behind them.

Join our vibrant team as a Regional Partner Enablement Strategist where youll be instrumental in empowering ServiceNows top partners to build and sustain successful businesses. You will collaborate with ServiceNow & partner stakeholders to support the partner talent and revenue goals.

Job Summary:

Reporting directly to the Director of EMEA Partner Talent Excellence you will bring creativity and agility to the development of strategic partner enablement and learning plans that align with your target partners gotomarket strategies and executed to meet the goals and objectives of the partner organization.

Responsible for stakeholder management of the partner and the conduit to the entities/functional leaders aligned to the global plan. Your role involves close collaboration with ServiceNow stakeholders to understand the partners business direction and the talent required to support it. Build and execute the annual plan utilizing offerings and services from the PE Services Hub. Ensure plan for the year is successfully executed to meet the partner goals and objectives.

Key Qualifications:

Exceptional organizational and interpersonal skills.

Proven experience in stakeholder engagement and management.

Track record of successfully planning strategic programs.

Strong project management technical and communications capabilities.

Sense of humor and ability to thrive in a fastpaced environment.

Passion for enabling others and fostering collaboration.

Responsibilities:

Regional Talent Plan Collaboration and Design:

Own the annual plan lifecycle and its successful fulfillment.

Proactively engage with appropriate internal stakeholders strategic partner representatives partner sales management and partner program teams to identify define prioritize recommend and develop successful training and enablement plans for target partners.

Value Proposition Advocacy:

Present and advocate for ServiceNows value proposition and strategies empowering partners to establish highly effective ServiceNow partnerships.

Needs Assessments:

Conduct needs assessments to understand and document partners desired business outcomes related to their ServiceNow practice and align it to ServiceNows strategy.

Capacity and Talent Planning:

Develop and execute capacity talent and New Product Introduction (NPI) plans to ensure partners are wellpositioned for successful build sales presales and delivery capacity.

Expertise Development:

Become an expert in the full ServiceNow Training catalog and product portfolio providing recommendations for new or expanded offerings based on partner requirements.

Relationship Management

Ensure your partner is in the know and there is alignment between ServiceNow and partner growth strategies. Maintain alignment with internal Partner Programs team to incentivize and track partner enablement strategy training and certification performance.

Innovative Scaling Methods:

Create innovative methods to help partners scale their practice resources and skills focusing on making offerings repeatable across the ServiceNow partner ecosystem.

Identify key gaps in knowledge and processes and work with all levels of leadership (internal and external) and the PE organization to ensure identification and deployment of appropriate training needed to address those needs.

Metrics Design and Data Analysis:

Leverage the central data and reporting team to share reports and insights on partner talent. Analyze and extract valuable lessons learned to put into action.

Qualifications :

The ideal candidate will bring the following experience and skills:

Proven track record of enabling and growing a partner ecosystem.

Highly responsive to internal customer and external partner stakeholder requests.

High energy level and a can do attitude.

Effective time manager capable of developing delivering and executing multiple projects on time and on budget.

Ability to maintain a high level of productivity in a fastpaced team environment while managing multiple competing priorities.

Diplomacy integrity and presence that enables you to work effectively at all levels within a large heavily matrixed organization.

Positive demeanor with a sense of purpose.

An understanding of what motivates our partner community our internal stakeholders and our sales organizations.

Bachelors degree required; MBA preferred.

Minimum of 5 years experience in training and enablement organizations within IT or software with a demonstrated track record of successfully executing advanced training and enablement programs for partners.

Ability to travel 20% of the time.

Experience in SaaS industry.

Experience in Partner or Channel enablement or training.

Experience in reading understanding and utilizing reports.

Develops and drives consensus while implementing innovative process and strategy improvements.

Project management experience.

We provide competitive compensation generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an equal opportunity employer committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race color religion or belief sex sexual orientation gender identity  pregnancy national original age disability or any other characteristic protected by law.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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