Sr IAM Operations Engineer
Sr IAM Operations Engineer
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Job Description
- Provide administration and support of SailPoint IIQ products
- Manage a fully integrated highly available application environment
- Provides indepth technical development of efficient application systems utilizing established standards procedures and methodologies.
- Responsible for assisting with the development and maintenance of SailPoint IdentityIQ solutions.
- Installing upgrading patching deploying configuring programming testing and documentation in a complex enterprise IAM solution.
- Troubleshoot complex account issues with in multidirectory enterprise solution Log investigations vendor escalation process change development incident and problem management change management Supply work estimates for tasks.
- Review and support technical components for complex applications monitoring of infrastructure components
- Plan and execute ITIL activities for incidents problems changes and enhancements
- Provide thorough incident investigation diagnosis and resolution
- Communicate effectively with peers quality control testing and other technology teams
- Display a strong focus on documentation and standards
- Utilize knowledge of Linux with basic scripting skills for platform support
Qualifications :
- An Ideal candidate would have proven experience within IAM application integration audit operational risk management or technology.
- Someone with strong problemsolving and analytical skills as well as having excellent written and verbal communication skills and the ability to build strong stakeholder relationships
- 4 years of relevant IAM experience working with IIQ 7.x Identity integrations including one or more of Active Directory LDAP ServiceNow and other cloud / federated Identity Management systems
- Identity & Access Governance knowledge including Role based access control access requests and certification
- Solid experience in Agile development processes and DevOps culture
- a learning mindset and keen interest to build your knowledge of User Access Management
- Knowledge in infrastructure technologies such as UNIX Windows Active Directory LDAP and load balancers
- Experience with scripting (JavaScript PowerShell) and SQL queries
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
