Store Manager Assistant Manager General Service FrontBack Shop and Automotive Technicians
Store Manager Assistant Manager General Service FrontBack Shop and Automotive Technicians
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
Automotive Store Manager:
Salary Range: $60000 $75000 annually based on experience. This role includes additional incentives
- Lead and develop store team to deliver exceptional customer service
- Drive sales performance and maximize product knowledge
- Manage store operations including staffing scheduling and inventory control
- Oversee technical aspects and assist with services/repairs
- Maintain store appearance and ensure compliance with company policies and safety regulations
- Build customer relationships and address all customer needs
- Maintain technical proficiency through required training
Automotive Assistant Manager:
Pay: $20$25 per hour. Pay is based on experience. This role is eligible for additional compensation and incentives.
Responsibilities
- Collaborate with Store Manager on operations of the store and decisions of hiring training coaching disciplining and terminating employees.
- Support automotive technicians in establishing and maintaining productive sales environment by training and developing teammates on all shop operations and guest services.
- Assist with scheduling employees completing timecards and assigning work to Lube and Tire technicians.
- Performs duties of automotive technician when needed.
- Attends meetings and clinics to maintain current knowledge of tools parts and repairs.
Automotive Technician:
Salary Range: $ 20.00 $35.00 per hour Based on experience $30 $45 Flat Rate. Based on experience
- Perform basic vehicle diagnostics and identify required repairs
- Complete Monros Courtesy Inspection process on every customer vehicle
- Assist in inventory management and general store duties
- Perform services in accordance with Monros safety standards and procedures
- Test drive vehicles following company policy and local traffic laws
- Maintain technical knowledge through required Monro University training
- Operate and maintain equipment safely according to manufacturer guidelines
- Perform other duties as assigned
General Service front and back shop
Salary Range: $ 18.00 $ 20.00 per hour. This role is eligible for additional incentives.
- Successfully complete Monros training program to enable Guest Care Specialist to execute the Monro selling process.
First point of contact for guests on the phone and in the store. Responsible for engaging guests scheduling appointments building trust understanding needs communicating processes and timelines and presenting needed services following the Monro selling
process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.
Under the direction of management assists in various aspects of guest care work order completion and register assistance facility maintenance and outside purchase ordering.
This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Follow all policies and procedures related to cash credit check refund and return policies. Works with the management team to react to guest service issues guest complaints and/or business opportunities.
Able to understand and effectively communicate all products and services Monro offers to guests.
Understand and adhere to company policies and procedures Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Partner with Management to produce a safe and health work environment that complies with all local state and federal laws as well as with company policies and procedures.
Maintain an organized and neat guest waiting area.
Other duties as assigned.
Qualifications :
Qualifications:
Automotive Store Manager
- High School Diploma or equivalent
- Valid drivers license with satisfactory Motor Vehicle Report (MVR)
- Proven leadership experience in retail/sales environment
- Demonstrated ability to manage finances drive results and control costs
- Strong problemsolving and inventory management skills
- Excellent communication and customer service abilities
- Proficiency in multitasking and adapting to a fastpaced environment
- Ability to mentor coach and develop team members
- Willingness to work flexible hours including evenings weekends and holidays
- Physical ability to lift up to 50 lbs. stand for long periods and perform various movements required in an automotive shop environment
Automotive Assistant Manager
- High school or GED equivalent.
- 2 years of automotive and sales experience
- Valid Driver License
- Ability to work with hands overhead stand for long periods and lift 50 lbs.
- Excellent communication skills and basic algebra to calculate figures and amounts such as discounts interest commissions proportions and percentages.
- Guest and team focused mindset
Automotive Technician
High School Diploma or equivalent.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
ASE certification and State Inspection license (where applicable) preferred.
Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR)and have the ability to operate customers vehicles to conduct test drives.
Required to own a basic set of tools or participate in Monros tool purchase program.
Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.
Additional Information :
Benefits
Performance based incentives
Paid vacation and holidaysfor FullTime Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses where applicable
401keligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare Vision and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro were committed to helping our teammates grow their career through the combination of coursework demonstrating leadership skills and open opportunities. Our teammates receive onthejob training company sponsored certifications as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
