Change coordinator-Q125
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Job Description
NOK Human Capital is hiring Change Coordinator for one of the biggest ecommerce companies in the market.
Location:New Cairo
The company is seeking an energetic and detailoriented Change Coordinator in the EMEA Change Management team within the Engineering Services organization to play a critical role in managing changes from sites in MENA region. The successful candidate will be a natural selfstarter highly motivated individual and have a strong level of ownership. This individual will report within EMEA Change Management team.
The key metrics this role influences are Savings (standards) or Cost Avoidance SLAs and process Metrics Defect and quality metrics (Variance from standards) Time and efficiency savings people metrics
Responsibilities:
- Own the process/ tools and mechanisms for Change requests to be raised evaluated concluded within SLAs
- Identify process defects through stakeholder feedback and audits. Facilitate cross functional mechanisms to minimize defects in a measurable way
- Review new change requests from corporate and site stakeholders against existing standards
- Identify and address customer and business pain points by actively deep diving into data and operational processes and working with crossfunctional teams
- Work with GESS and partner SMEs to identify cost reduction and cost avoidance opportunities through processes to evaluate change requests and facilitating lessons learnt from changes at a network level
- Participate process improvement projects and development of new tools/mechanisms to better support the business
- Schedule and moderate multiple weekly standing meetings with internal teams to obtain or share information and approve changes; coordinate information between various teams in the organization
Basic qualifications
- Bachelors Degree in Engineering Construction Operations Business or related field (nonIT)
- Previous experience in similar role (3 years of professional noninternship experience)
- Fluency in written and spoken English required
- Detail oriented and excellent organizational skills.
- Strong critical thinking and analytical skills.
- Proficient in MS Office Tools (particularly MS Excel).
- Ability to work independently deliver highquality work within tight timelines and with a strong attention to detail.
Employment Type
Full Time
