Service Now Technical Architect
Service Now Technical Architect
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1 Vacancy
Job Description
Job Title Service Now Technical Architect
Location Seattle WA Onsite
Full Time Position
Job Description: ITSM
- Lead the design and architecture of ServiceNow solutions including custom applications and integrations that meet client needs and industry best practices.
- Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
- Perform assessments and evaluations of existing ServiceNow implementations offering recommendations for improvements.
- Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
- Apply Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
- Apply innovative technology to business processes to develop new solutions and troubleshoot issues
- Consult with business analyst/Process Leaders to develop appropriate technical solutions in Service Now
- Follow up on outstanding development needs and provides timely status reports to the project manager
- Advise on options risk and impacts on business/ITIL processes
Qualifications:
- 10 to 15 years experienced in administration/implementation/configuration of an ITSM solution in medium to large organization
- 5 to 8 years experience in administration/implementation/configuration of ServiceNow in the areas of ITSM ITBM ITOM ITAM (not limited to) and Scoped Application solution
- Experienced in ITIL Process Definition Integration Solutions Architecture level configurations Converting Business Requirements into Technical Solutions
- Lead at least a couple of Implementation projects in different ServiceNow modules including Scoped applications and 1 complete Implementation lifecycle for ServiceNow
- ServiceNow custom application design and development experience
- Past work experience with industry leading providers of ITSM tools
Thanks
Pawan Singh
Sr. Technical Recruiter
Employment Type
Full Time
