Barista

Although baristas are mainly responsible for making and serving hot and cold beverages to customers they may have other duties. These may include:

• Greeting customers in a friendly manner and taking orders inform them about specialty drinks.
• Preparing and serving beverages such as drip coffee espressobased drinks tea and other specialty drinks etc.
• Answering customers questions about menu choices.
• Taking preference for nondairy milk coffee blends and other customizations.
• Serving food items like muffins pastries and bagels.
• Promoting and recommending menu options to customers.
• Familiarize with the POS system making bills and taking signatures from customers.
• Tracking and ordering inventory for cafe and beverage supplies such as coffee beans milk napkins and cups.
• Maintaining espresso machines grinders coffee machines and other equipment by cleaning sanitizing troubleshooting scheduling repairs and reporting any malfunctions timely.
• Keeping the work environment and cafe seating area clean sanitary and organized.
• Responding to and resolving customer concerns or complaints.
• Evaluating and modifying processes to improve efficiency and quality of service.
• Attracting new customers and refining the menu.
• Educating the customer and colleagues about brewing methods brewing equipment and blends of coffee and tea.
• Updating signage and displays to attract customers.

Qualifications :

• Excellent listening and communication skills to effectively interact with coworkers and customers.
• Basic coffee knowledge such as how to prepare common coffee beverages although advanced knowledge such as roasting and grinding processes coffee bean sourcing and flavor differences can be helpful.
• Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts. Strong organizational skills are key to keeping the chaos under control.
• Strong teamwork abilities to work efficiently in a fastpaced and highvolume environment with other baristas.
• Attention to detail to manage specific customer requests as well as a highvolume beverage assembly line with minimal errors.
• Time management and organizational skills to work efficiently and effectively in a highvolume workplace.
• Should be able to create beautiful latte art for perfection.

Additional Information :

Remote Work :

No

Employment Type :

Fulltime