Technical Support Representative IAM
Technical Support Representative IAM
Posted on :
13-02-2025
Employer Active
1 Vacancy
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Job Description
Technical Support Representative (IAM)
This is an open role with our client in the insurance industry offering an exciting opportunity to join a dynamic Cybersecurity team specializing in IAM Access Provisioning. With two positions available this opportunity is ideal for a motivated professional ready to make an impact.
What is in it for you:
Hourly salary of 22.
6month contract with the potential for permanent employment.
Fulltime position: 37.50 hours per week.
Hybrid work: Inoffice three days per week with mandatory attendance on Wednesdays.
Opportunity to work in a dynamic and professional environment.
Join a passionate and inclusive team of professionals.
Responsibilities:
Manage the lifecycle of employees contractors thirdparty users and brokers through onboarding access changes and offboarding.
Perform user administration across various applications and systems including Active Directory ISAM LDAP and other businessfacing applications.
Support IT audit requirements to meet compliance programs including Internal/External Audit through evidence collection review and creating remediation plans as needed.
Ensure service requests are addressed within SLA guidelines.
Participate in projects concerning Access Management and Broker Sanctioning following the entire project lifecycle.
Develop and enhance processes to ensure compliance with enterprise governance risk and compliance programs.
Maintain operational processes and procedures aligned with security policies and audit controls.
Identify pain points and propose improvements such as automation to enhance efficiency and customer service.
What you will need to succeed:
Bachelor s degree in computer science or equivalent academic certification.
1 year of Identity and Access Management experience within a financial or insurance institution.
Solid understanding of Identity Management principles: Least Privilege Segregation of Duties Confidentiality and Integrity.
Experience with access management technologies such as SailPoint Active Directory LDAP IBM Security Access Manager Privilege Access Management and CyberArk is an asset.
ITIL and ISC(2); Certifications are considered an asset.
Strong oral and written communication skills with the ability to collaborate effectively and translate technical requirements for nontechnical stakeholders.
Excellent time management and selfmotivation skills with the ability to prioritize and execute tasks independently.
Teamoriented mindset with a willingness to share knowledge and experience.
Demonstrated ownership and proactive behavior in responsibilities.
Why Recruit Action
Recruit Action (agency permit: AP2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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Employment Type
Full Time
Key Skills
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