Operations Lead - Carbon Advisory

Due to a change in Operations structure we are now seeking an Operations Lead to support the Carbon & Advisory team as part of the SubBusiness Unit (SBU) Leadership Team.  Your primary role will be to support the Carbon & Advisory Sub Business Unit Director the Practice Leads and the Operations Director with the operational management of the team. 

You will be responsible for supporting teams in developing delivering and reporting on their business plans and KPIs.  You will have a view on both leading metrics (such as our Sources of Revenue and opportunities) and our delivery metrics (including cost utilisation and project performance) to take a view on the health of the business.  You will provide early warnings of any challenges and provide recommended solutions to the SBU Director Operations Director and Practice Leads.  You will seek and deliver opportunities to make us more efficient and effective at delivery supporting teams where necessary to make improvements. 

You will play a key role in the opportunity management process to ensure the right types of work are identified and accounted for in any planning. Critical to this is managing revenue forecasting (SoR process) and supporting the Resourcing Lead in workload planning with a 6to12month horizon.

You will also maintain a level of billable work through integrating with and providing support in project delivery. Depending on your background and experience this may be in the form of technical work as a Lead Verifier or reviewer within your sphere of expertise. 

The role will report into the SubBusiness Unit (SBU) Director and you will line manage the Project Performance Managers within the Business Unit.

As Operations Lead youll have a direct impact on the success of the team and be at the forefront of shaping our future strategy and growth.  We are committed to fostering your professional development with opportunities for leadership technical expertise and broader business management.

Key Responsibilities of the Role

• Support the SBU Director and Operations Director in the financial planning process and monitoring the SBU performance against plan and outlook.
• Support the SBU Director the Practice Leads and Operations Director in forecasting the Cost Utilisation (CU) of the SubBusiness Unit and provide early warnings and lead interventions to help the team in achieving utilisation targets.
• Ensure the Sources of Revenue (SoR) is forecasted accurately from the project backlog and Salesforce and advise on the SoR outlook. Report outputs to the Resourcing Lead to identify under/over utilisation issues ahead of time and plan to fill gaps or workshare as necessary.
• Support the SBUs gross margin improvement plan by driving adherence and improvement to project management processes particularly with respect to change management including engagement with the Commercial Teams and driving EC Usage.
• Provide support with bidding and ensure that all bids are managed in line with the E&S and EWE governance processes.
• Monitor and control the key SubBusiness Unit KPIs such as CU GM DQI AR/WIP EC Usage and EBITA
• Support a transparent culture where both risks and opportunities to EBITA and cash flow are proactively identified assessed and managed.

Other activities

• Line Manage and lead the Project Performance Team which is made up of the current Business Project Managers
• Perform the Project Approver 2 (PD2) role on the project portfolio in the SBU
• Collaborate with the Project Managers Project Approvers (Director) and Finance to understand project challenges risks opportunities and escalate/involve the right individuals (Commercial Legal Finance and Operations Director as appropriate).
• With the support of the Project Performance Team drive compliance with Project Reviews Healthy Starts Tier 1s DQI Target Contingency Management and Cash Performance.
• Review and Approve GNGs for Low Impact Level projects in line with the delegation set out by the Operations Director
• Champion a safety culture and ensure projects have safety plans budgets for safety and allowance for safety activities

Qualifications :

About You

Were looking for an experienced proactive leader with excellent communication skills and a track record in managing operations and driving business success. Youll bring expertise in project delivery client management and financial oversight and can think critically and implement continuous improvement initiatives.

You need to be a great listener that is able to build strong relationships across the team and foster a culture of collaboration open communication trust and mutual support. A passion for team growth and development is essential as youll be mentoring others and fostering a culture of innovation and inclusivity.

We celebrate diversity including neurodiversity and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process please contact us at At AECOM we value everyones unique contributions and perspectives. 

Additional Information :

• The role may be Level 7 or 8 (Technical or Associate Director) depending on your experience and technical background. 
• This role can be based in any of our major UK or Ireland offices with flexibility for remote or hybrid working arrangements depending on location
• Closing date is Tuesday 21st February 2025. 
• Interview dates to follow (anticipated week commencing 24th February 2025).
• During the interview you will be expected to prepare a 15minute presentation covering the following
• Your applicable experience for the role as per the job description
• What do you see as the key focus areas of the Carbon & Advisory Operations Lead role and how would you approach delivering against these to improve business performance
• How would you balance the requirements of the role with other existing responsibilities (project or bid work)

About AECOM

AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation benefits and wellbeing programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.

Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or longterm condition who meet the minimum/essential criteria for the role. Please let us know using this email address   if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.