JOB SUMMARY
Drive Salesforce effectiveness & efficiency through building sales fundamentals including
operationalizing sales strategy optimizing salesforce structure size & deployment sales roles
definition selling & sales operational processes data scorecards & KPIs salesforce automation
sales capability building field management guidelines as well as incentive & rewards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Engage with & support sales team to operationalize sales strategy in terms of: Understanding
sources of growth at territory sales route & outlet levels; Understanding geographic & channel
dynamics; Executing customer segmentation classification prioritization & targeting.
Optimize salesforce size structure & deployment based on territory potential customer
classification customer facing time & span of control.
Design align deploy & enable stakeholders in executing selling & sales operational processes
(target setting & allocation customer master data management Salesforce master data
management guidelines on field management execution & disciplines etc.) including but not
limited to:
o Responsible for sales analysis to facilitate stakeholders to plan & forecast for each
account
o Establish the operational sales standard reporting system & early warning analysis
system of the indicators of each territory
o Responsible for data management including data acquisition calibration matching &
system maintain.
o Monitor data accuracy identify root causes & to finally improve data quality.
Analyze & track sales results & salesforce activities across all platforms (SFDC & Power BI);
generate insights provide reporting & monitor results against needs of key stakeholders
implementing corrective actions when gaps are identified
Act as a custodian for assigned selling & sales operation processes by tracking process execution
by stakeholders to ensure process compliance as well as process improvement & simplification
Develop & implement sales management process tools & policies to improve or optimize the
sales effectiveness.
Proactively assess & make recommendations in support of salesforce development supporting
crossfunctional collaboration & initiating development activities through the training team &
other support functions
Work with sales leaders to design review communicate & calculate incentive & reward scheme
to support business priorities manage sales behavior & results.
BUSINESS OUTCOMES
Optimal salesforce structure size & deployment; territory design alignment segmentation &
targeting with crossregional alignment to Business Area/country strategy
Accurate realtime tracking of KPIs & metrics for digital/remote & F2F engagements
Customized SX programs by BA/countries/APAC to address unique opportunities & drive
business results
Data integration across platforms to reflect endtoend customer engagement & business results
Motivated & well skilled salesforce for optimal efficiency & drive productivity
KEY BUSINESS CHALLENGES
Varying levels of digital & analytic knowledge/skill across the organization
Job Description
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Diversity & complexity of stakeholder influence & alignment crossfunctionally & crossregionally
Securing appropriate reliable sales analytics (difficulttomeasure activities noncompliance to
operational processes) & from multiple platforms (not originally designed together)
Identifying & implementing the right processes for both current & future/anticipated business
needs/trends/opportunities in a rapidly evolving & digitized healthcare environment
MINIMUM QUALIFICATION REQUIREMENTS
Education
Minimum bachelors degree in Business statistics mathematics & related majors.
Equivalent education & experience