CLERICAL SUPPORT CLERK
CLERICAL SUPPORT CLERK
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE.
The Office of Child Support Services (OCSS) works with New York City families to ensure noncustodial parents provide financial support for their children. Family Court Support Services is responsible for providing support services to noncash assistance clients. These services include paternity and support establishment; summons services support collection enforcement and modification of court orders; and noncustodial location parent location searches. Family Court Support Services also connects noncustodial parents (NCP) to various programs such as debt reduction and employment programs. Custodial parents and their families rely on the agency to provide guidance in collecting monies due to them and to use all means at the disposal of the agency to collect such monies.
Under general direction of the Coordinator (Supervisor III Social Services) and/or Office Manager (Principal Administrative Associate I) the Clerical II will serve as a FCSS Clerical Support Clerk to perform the functions listed below. The Office of Child Support Services (OCSS) is looking to recruit two (1) Clerical Associate II who will:
Triage inperson clients by logging them in at the reception area identifying the purpose of the clients visit providing information and materials as well as ensuring the clients are serviced further if needed by communicating the clients needs to their Supervisor or Coordinator.
Process incoming mail and handles as appropriate including requests for child support court summons service received from the NYC Family Court or directly from clients.
Data enter relevant information and remarks into the child support systems as needed (including but not limited to ASSETS CS Track) accurately and timely.
Scan and upload documents to systems used by the Office of Child Support Services as needed.
Perform other routine clerical functions such as filing answering telephones photocopying etc. as needed.
Hours: 9:00pm to 5:00pm
Work Location: 900 SHERIDAN AVE BRONX NY 10451
CLERICAL ASSOCIATE 10251
Qualifications :
Qualification Requirements
A fouryear high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
