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APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)
The Housing Emergency Referral Operations (HERO) Unit is the sole 24/7 DHS organizational unit that identifies and secures shelter for families and single adults who apply for emergency housing assistance. HERO is composed of seven sections: Placement Vacancy Control for Families with Children and Single Adults Data & Systems Strategic Initiatives and Transfers Care Day Certification and Portfolio Management and the Serious Incident Unit.
The Department of Homeless Services seeks to hire one (1) Administrative Director of Social Services NMII to function as the Director for the Placement Unit who will;
Direct and manage the operational activities of clerical analytical and social services staff in the Placement Transfers and Transportation departments for Families with Children Single Adults and Adult Families.
Work closely with senior and executive staff to provide highlevel oversight and contribute to the establishment of short and longterm plans. Consider New York Citys right to shelter mandate in all planning activities.
Provide adequate supervision to the placement team ensuring a swift and effective identification of placements. Implement a robust quality assurance process to track measure and report on the performance of the placement/transfer process.
Generate regular reports for senior and executive staff presenting insights and recommendations based on data analysis. Keep stakeholders informed about placement activities and outcomes.
Conduct ongoing regular meetings and collaboration with Unit managers/supervisors. Facilitate training sessions on procedures and address areas of concern. The goal is to continuously improve staff performance and maintain a high level of productivity.
Work Location: 260 West 11th Ave
Hours/Schedule: Monday Friday 4PM12AM
ADMINISTRATIVE DIRECTOR OF SOC 1005C
Qualifications :
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience including one year at the administrative or managerial level in a large governmental agency business firm civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to 1 above. However all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Full-time