SENIOR PROJECTS MANAGER

Business Process Innovation (BPI) is responsible for solutions of Agency systems and business practices. BPI oversees the change management effort to implement new business processes and Agency operations. They manage several largescale projects with the focus on modernizing agency business processes while improving efficiency and enhancing program integrity.

BPI is recruiting for (1) one Administrative Staff Analyst NM II to function as a Senior Projects Manager who will:

Manage staff in the multiple tasks under tight deadlines necessary for the business process reengineering of HRAs and DHSs business application processes using process analysis complex surveys and studies of Agency operational procedures and Agency pilot projects. Lead interdivision interagency projects to successful completion with clear deadlines and milestones. Provide monitoring of the projects.

Manage difficult and complex largescale business process reengineering efforts for Agencywide operations using quantitative and qualitative research techniques. Review documentation of the AS IS environment through the implementation of process analysis. Make recommendations to Executive Director and Executive Steering Committee which will enhance and improve business processes.

Lead change and stakeholder management efforts to improve current online applications and voice response systems. Develop strong relationships with HRA and OHS business partners. Communicate and collaborate with internal partners to support various benefits reengineering initiatives through interviews document analysis requirements workshops survey site visits business process descriptions use cases scenarios business analysis task and workflow analysis.

Liaise between the HRA and OHS business owners. The ITS and contracted technology and support teams. Coordinate with Information Technology Projects Manager on relevant system requirements functional design scope change user acceptance testing and implementation planning. Review all procedures and training materials to ensure accuracy and completeness.

Plan and implement lead user acceptance testing efforts ensuring successful completion. Using outcomes from testing efforts creates plans to implement changes to current practices in order to improve processes and increase customer satisfaction.

Track evaluate document project risks. Escalate executive level risks in a timely manner. Provide suggestions on mitigation strategies. Review and approve all business deliverables. Identify implementation options.

Contribute to the development of following artifacts (as needed) functional requirements (Business Requirements Document) screen and interface designs. Manage staff in the development of such and collaborate with endusers and other partners in the development of such.

ADMINISTRATIVE STAFF ANALYST ( 1002D

Qualifications :

1. A masters degree from an accredited college in economics finance accounting business or public administration human resources management management science operations research organizational behavior industrial psychology statistics personnel administration labor relations psychology sociology human resources development political science urban studies or a closely related field and two years of satisfactory fulltime professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration accounting economic or financial administration or fiscal or economic research; in management or methods analysis operations research organizational research or program evaluation; in personnel or public administration recruitment position classification personnel relations employee benefits staff development employment program planning/administration labor market research economic planning social services program planning/evaluation or fiscal management; or in a related area. 18 months of this experience must have been in an executive managerial administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime