Project Manager Future CEOCOO - QSR Concept - Dbendorf

At Madame Sum were redefining the fast casual dining experience with premium innovative dumplings crafted from the finest Swiss ingredients. As we expand into the QSR space were looking for a driven entrepreneurial Project Manager who isnt just looking for a rolebut a longterm leadership opportunity. The right candidate will grow into the CEO or COO of this new venture driving our fast casual concept to success both in Switzerland and beyond.

Tasks

This isnt just a project management roleits a launchpad for leadership. Youll be responsible for overseeing the development execution and scaling of our fast casual concept from the ground up. Initially the role will be heavily focused on handson operations ensuring every detail from supply chain logistics to store management runs smoothly. Even after the initial launch the position will require relentless onsite oversight to maintain operational excellence and brand standards. As the business grows youll transition into a CEO or COO role leading the companys strategic direction and longterm growth.

Key Responsibilities:

• Project Leadership & Execution:
  Lead the endtoend development and launch of our fast casual concept ensuring every milestonefrom concept to store openingis executed flawlessly. This will include a handson apporach to launch the first concept and requires a daily overview of operations.
• Strategic Planning:
  Work closely with the founders to shape the longterm vision and strategy for the fast casual business. Identify growth opportunities market trends and operational efficiencies.
• CrossFunctional Management:
  Coordinate and manage internal teams (operations marketing logistics finance) and external stakeholders (suppliers contractors agencies) to ensure seamless execution.
• Operational Excellence:
  Develop and refine operational processes to maximize efficiency costeffectiveness and customer satisfaction. Ensure smooth procurement logistics and daytoday store management.
• Leadership Development:
  Build and mentor a highperforming team as the business scales. Foster a culture of accountability innovation and excellence.
• Financial Oversight:
  Manage budgets optimize costs and track key financial KPIs to ensure profitability. Work with the finance team to develop sustainable growth models.
• Brand Stewardship:
  Ensure every aspect of the fast casual concept aligns with Madame Sums premium brand positioning from store design to customer experience.

Requirements

• Love Food:
  We are all about making the best dumplings and food is our passion. You are absessed about food.

• Leadership Potential:
  Youre not just managing projectsyoure thinking like a future CEO/COO. Youre ready to take ownership and lead this venture to success.

• Experience:

• 3 years of experience in project management operations or business development preferably in the fast casual QSR hospitality or retail sectors.

• Proven track record of launching and scaling new concepts or businesses.

• Skills:

• Strong leadership and organizational skills with the ability to inspire and manage crossfunctional teams.

• Strategic thinker with a handson problemsolving approach.

• Exceptional communication and interpersonal skills with the ability to influence at all levels.

• Financial acumen to manage budgets optimize costs and drive profitability.

• Entrepreneurial Mindset:
  You thrive in dynamic environments embrace challenges and are excited by the idea of building something from scratch.

• Technical Proficiency:
  Familiarity with project management tools (e.g. Asana) and Microsoft Office Suite. Experience with supply chain logistics is a plus.

• Language:
  Fluency in German and English is required; French is a plus.

Benefits

• A unique opportunity to transition into a CEO/COO role in a highpotential fastgrowing company.
• Be at the forefront of innovation in the fast casual space blending culinary excellence with operational efficiency.
• Work closely with the founders in a dynamic entrepreneurial environment with room for growth and impact.
• Shape the future of Madame Sums expansion both locally and internationally.
• Join a team committed to premium quality creativity and excellence.

If youre passionate about food operations and building businesses from the ground up wed love to hear from you. Please submit your CV and the following pitch (pdf & video):

Pitch Assignment for Project Manager Role (Future CEO/COO)

As part of the application process wed like to get a better sense of your strategic thinking leadership approach and entrepreneurial drive. Please prepare a short pitch (35 slides and a 23 minute video) addressing the following:

How would you launch and scale a premium fast casual dining concept in Switzerland balancing speed quality brand differentiation and creative innovation in a competitive market

However we want more than just ideaswe want to see how you handle realworld challenges and demonstrate an entrepreneurial mindset. Your pitch should reflect your ability to stay customerfocused persevere through obstacles and get things done no matter how tough it gets while also bringing fresh creative solutions to the table.

What Were Looking For:

1. Endurance & ProblemSolving:
   Describe a scenario where things dont go as planned (e.g. delays in opening supply chain issues staffing challenges). How would you overcome these hurdles to ensure the project stays on track
2. CustomerOriented Thinking:
   How would you design a memorable customer experience that keeps people coming back Think about everything from store layout to menu design and speed of service.
3. Entrepreneurial Drive (Getting It Done):
   Share how you would handle a situation where you have limited resources or face unexpected roadblocks. What steps would you take to make sure the concept launches successfully
4. Creative Innovation:
   Were looking for original ideas that make this fast casual concept stand out. Whether its through unique menu offerings cuttingedge technology unexpected marketing tactics or sustainable practices show us how youd infuse creativity into every aspect of the business.
5. Strategic Growth Potential:
   Once the first location is up and running how would you approach scaling the business across Switzerland while maintaining operational excellence and brand consistency

Format:

• CV
• Slides: 35 slides (PDF format preferred)
• Video: 23 minute video (recorded on your phone or computer no professional production needed)
• Deadline: 25th of February 2025 12.00