Duty Manager
Duty Manager
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Job Description
First impressions are everything! As a Reception Duty Manger you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Centrally located in Liverpool City Centre 126 Unit Aparthotel
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities like Green Key
What you will be doing:
Take Responsibility for the running of the Aparthotel whilst on shift.
Help Lead the team.
Greet checkin respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
Multi Skilled and able to help with Breakfast Occasional Night shifts Required to cover sickness and holidays
Qualifications :
Service focused personality is essential
Additional Information :
Experience is an asset
Prior experience working with Front Office PMS or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
Super friendly and welcoming and inclusive team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
