Location: ACT QLD VIC WA
LH01634
Security clearance: Australian Citizen must be able to obtain Positive Vetting
ob Description:
The Business Analyst is accountable under broad direction to perform and achieve very complex ICT business analysis work within an integrated workforce. They will exercise a considerable degree of independence and perform a subject matter expert role. They will exercise sound decision making and judgement to provide expert policy advice. They will have indepth knowledge of the ICT business change function and are responsible for the development implementation compliance and review of policies and procedures relevant to their work within that function. They will be responsible for actively managing key stakeholder relationships and will be required to identify relevant stakeholders expectations and concerns to develop and communicate methodologies and practices to achieve outcomes. They will be accountable to contribute towards ongoing selfimprovement and professional development of their work area.
Job Duties and Responsibilities may include:
- Accountable for investigating business needs problems and opportunities and recommend effective business processes.
- Prepare or contribute to business cases which define potential benefits and options for achieving these benefits through development of new or changed processes.
- Advise stakeholders and colleagues on the choice of techniques tools and processes required for modelling and analysis activities and tasks.
- Apply knowledge of business analysis methods and techniques modelling and quality assurance techniques to understand and articulate business processes and contribute to business outcomes.
- Build and sustain relationships with a range of stakeholders.
- Work collaboratively with stakeholders to identify their needs reach agreement on the business objectives and gain commitment to achieving results.
- Assess and evaluate a range of artefact such as business requirements specifications and feasibility studies.
- Analyse very complex ICT business problems and apply expertise to identify and recommend courses of action.
- Accountable for accurate completion of work within timeframes and quality requirements share own expertise with others and guide and mentor less experienced employees.
- Identify potential business benefits and options to realise business improvements.
- Contribute to improvements in information systems and information management practices and procedures.
Holds a Bachelor degree in business business analytics information technology or related field. Proficient in business intelligence tools e.g. Power BI and Tableau
Requirements
Essential criteria:
1. Business modelling: Level 4 (SFIA)
Conducts advanced modelling activities for significant change programmes and across multiple business functions. Has indepth knowledge of organisationspecific techniques. Plans own modelling activities selecting appropriate techniques and the correct level of detail for meeting assigned objectives. May contribute to discussions about the choice of modelling approach. Obtains input from and communicates modelling results to senior managers for agreement.
2. Business process improvement: Level 5 (SFIA)
Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decisionmaking. Assesses the feasibility of business process changes and recommends alternative approaches. Selects tailors and implements methods and tools for improving business processes at programme project or team level. Contributes to the definition of organisational policies standards and guidelines for business process improvement.
3. Business situation analysis: Level 5 (SFIA)
Plans manages and investigates business situation analysis where there is significant ambiguity and complexity. Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wideranging problems and opportunities. Engages and collaborates with a wide range of stakeholders including those at the management level. Gains agreement from stakeholders to conclusions and recommendations. Contributes to definition of organisational standards and guidelines for business situation analysis.
4. Requirements definition and management: Level 5 (SFIA)
Plans and drives scoping requirements definition and prioritisation activities for large complex initiatives. Selects adopts and adapts appropriate requirements definition and management methods tools and techniques. Contributes to the development of organisational methods and standards for requirements management. Obtains input from and agreement to requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines. Ensures changes to requirements are investigated and managed.
Desirable criteria
1. Stakeholder relationship management: Level 5 (SFIA)
Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders. Acts as a single point of contact by developing maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decisionmaking processes. Captures and disseminates technical and business information.
2. User experience analysis: Level 4 (SFIA)
Selects appropriate techniques and tools to develop user stories and elicit user experience requirements in complex situations. Identifies and describes the design goals for systems products services and devices. Identifies the roles of affected stakeholder groups. Resolves potential conflicts between differing user requirements. Specifies measurable criteria for the required usability and accessibility of systems products services and devices.
Essential criteria: 1. ITOP 5 - Provides technical leadership to optimise the performance of IT infrastructure. Investigates and manages the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards. Ensures that operational procedures and documentation are fit for purpose and kept up to date. Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers. 2. DESN 5 - Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Reviews systems designs and ensures that appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manages associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components. 3. HSIN 5 - Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer during project work. Develops and implements quality plans and method statements. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made. 4. SINT 5 - Plans and drives activities to develop organisational systems integration and build capabilities including automation and continuous integration. Identifies, evaluates and manages the adoption of tools, techniques and processes to create a robust integration framework. Provides authoritative advice and guidance on any aspect of systems integration. Leads integration work in line with the agreed system and service design. Assesses risks and takes preventative action. Measures and monitors applications of standards. Contributes to the development of organisational policies, standards, and guidelines for systems integration. Desirable criteria 1. Our ideal candidates will bring the following attributes: Strong written and verbal communication skills; Desire to be accountable for their actions; Strong stakeholder management skills; Demonstrate leadership behaviours; Willing to challenge the traditional ways of doing business; Thrive in dynamic environments and comfortable with ambiguity; Outcome-focused mindset; and Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide 300 to 400 words.)