Field Service Engineering Associate
Field Service Engineering Associate
Posted on :
22-01-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-01-2025
Job Description
Job Title: Field Service Engineering Associate
Job Location: California USA
Job Location Type: Remote
Job Contract Type: Fulltime
Job Seniority Level: Entry level
Job Description
As a Field Service Engineer for Agilent you will work at a variety of labs so having an appetite for continuously learning about new instruments software and consumables is key. Applying your communication skills creativity and cando attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highestlevels of customer service is how you will build customer success.
Your Role:
Job Requirement: Meet Agilent approved customer/vendor credentialing requirements necessary to gain site access unless prohibited by law. These requirements vary by customer/vendor and may include but are not limited to: postemployment background checks various forms of drug testing vaccinations fingerprinting proof of valid identification and/or adherence to customerspecific substance abuse programs. Your consent to participate in customer requested screening is a requirement of this position.
Qualifications
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22 2025 or until the job is no longer posted. In the US this position is eligible for choice of company car or reimbursement for personal vehicle usage.
The fulltime equivalent pay range for this position is $28.25 $52.97/hr plus eligibility for bonus stock and benefits. Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:
Agilent Technologies Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals regardless of personal characteristics are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex pregnancy race religion or religious creed color gender gender identity gender expression national origin ancestry physical or mental disability medical condition genetic information marital status registered domestic partner status age sexual orientation military or veteran status protected veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases. Agilent Technologies Inc. is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility please email or contact. For more information about equal employment opportunity protections please visit
Travel Required:
35% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support
As a Field Service Engineer for Agilent you will work at a variety of labs so having an appetite for continuously learning about new instruments software and consumables is key. Applying your communication skills creativity and cando attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highestlevels of customer service is how you will build customer success.
Your Role:
- You will be responsible for supporting our customers with onsite installation implementation maintenance and repair of company and multivendor systems solutions. Our varied product lines include hardware software and networking products as well as operating systems.
- Installs and optimizes hardware/software/network products and configurations at customer sites.
- Diagnoses and resolves product performance problems.
- Performs maintenance and repairs.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
- Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
- Deliver fully integrated solutions which may include peripherals communications operating systems and applications software.
- Train other field engineers and customers in the solutions.
Job Requirement: Meet Agilent approved customer/vendor credentialing requirements necessary to gain site access unless prohibited by law. These requirements vary by customer/vendor and may include but are not limited to: postemployment background checks various forms of drug testing vaccinations fingerprinting proof of valid identification and/or adherence to customerspecific substance abuse programs. Your consent to participate in customer requested screening is a requirement of this position.
Qualifications
- A Bachelors or master’s degree within the science field – e.g. chemistry analytical chemistry biochemistry biotechnology or similar
- 02 years of experience in a similar position or experience as an end user
- Experience with troubleshooting and problem solving
- Experience with the Agilent solutions is desired but not essential
- Verbal and written communication is clear supportive and timely
- You enjoy travelling and visiting customers
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22 2025 or until the job is no longer posted. In the US this position is eligible for choice of company car or reimbursement for personal vehicle usage.
The fulltime equivalent pay range for this position is $28.25 $52.97/hr plus eligibility for bonus stock and benefits. Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:
Agilent Technologies Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals regardless of personal characteristics are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex pregnancy race religion or religious creed color gender gender identity gender expression national origin ancestry physical or mental disability medical condition genetic information marital status registered domestic partner status age sexual orientation military or veteran status protected veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases. Agilent Technologies Inc. is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility please email or contact. For more information about equal employment opportunity protections please visit
Travel Required:
35% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support
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Employment Type
Full Time
Key Skills
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