Client Success Manager -
Client Success Manager -
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$ $ 1500 - 2500
1 Vacancy
Job Description
Job Title: Client Success Manager
Location: Remote (CST Time Zone)
Salary Range: up to 2500 USD
Work Schedule: Monday Friday 9:00 AM to 5:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
Company Overview:
We represent a lean startup managing around 40 clients with a small motivated team. We value initiative selfmotivation and responsibility in a fastpaced work environment where team members are empowered to take ownership of their roles.
Position Overview:
We are seeking a Client Success Manager with experience in Amazon PPC and/or DSP advertising to manage relationships with existing clients. In this role youll be responsible for delivering monthly reports offering strategic recommendations and ensuring campaign performance meets client expectations through consistent communication and performance monitoring.
Key Responsibilities:
- Deliver Monthly Performance Reports: Provide clients with detailed insights and actionable recommendations.
- Monitor Campaign Performance: Track key metrics (ROAS CTR CPA) and make adjustments to meet client goals.
- Client Communication: Serve as the primary point of contact for marketing and technical inquiries.
- New Client Launches: Collaborate with the launch team to ensure smooth onboarding and campaign execution.
- Campaign Optimization: Identify opportunities for continuous improvement and strategic adjustments.
Qualifications:
- 23 years of experience managing online advertising campaigns (Amazon PPC or DSP preferred; Google Ads or Facebook Ads also relevant).
- Client relationship management experience: Ability to maintain client satisfaction through clear proactive communication.
- Strong analytical and reporting skills: Experience generating and presenting performance reports.
- Understanding of eCommerce KPIs like ROAS and CPA.
- Proficiency with Amazon Seller Central Ads Platform Excel/Google Sheets and Gmail.
NicetoHaves:
- Experience with Amazon DSP (not required but preferred).
- Strong project/campaign management skills.
- Ability to work independently and manage multiple accounts.
Key Values We Look For:
- Proactivity: Takes initiative and anticipates client needs.
- ClientCentric Mindset: Focused on longterm relationships and delivering exceptional service.
- Adaptability: Quick learner who thrives in a fastpaced environment.
- Accountability: Takes ownership of work and meets deadlines.
- Continuous Improvement: Stays uptodate on industry trends and seeks optimization opportunities.
- Team Collaboration: Works effectively with crossfunctional teams to execute campaigns.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and an introductory video in English format.
Employment Type
Full Time
