We are seeking a proactive and resultsdriven Inside Sales Specialist to join our clients growing team in Hyderabad. This role is ideal for a salesoriented professional with strong communication skills and a passion for delivering exceptional client support. You will play a crucial role in driving sales performance while ensuring toptier customer satisfaction.
Key Responsibilities
Sales (70%)
Proactively engage with existing and potential clients to promote and sell company services.
Maintain ongoing communication with clients via phone email and chat to ensure satisfaction and identify upselling opportunities.
Collaborate with the Sales and Support team to achieve individual and team sales targets.
Support (30%)
Provide prompt and professional assistance to clients and partners regarding company products and services.
Address financial and technical inquiries via chat email and phone to ensure a seamless customer experience.
Create clear and detailed instructions for clients and partners on service usage.
Client Relationship Management
Utilize the CRM system (Salesforce) to track client interactions and manage ongoing relationships.
Ensure all client communications and updates are accurately documented for seamless followups.
Requirements
Fluent in Hindi with strong English proficiency (B2 or higher).
Minimum 2 years of sales experience preferably in FX and CFDs brokerage or banking.
Strong communication skills with a customercentric mindset.
Proactive and positive work approach with a desire for longterm collaboration.
What We Offer
Work from our brandnew Hyderabad branch.
Be part of an international company with crossfunctional collaboration.
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