CCM Lead
CCM Lead
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Job Description
Job Role and Responsibilities:
1. Work with the SAE/CPO of Customer communication and content Management Domain to set clear vision.
2. Assist in communicating the product vision to key stakeholders and the members of our clients and consumers.
3. Ensure alignment of product features with Agile Epics Features and Stories with the overall product vision.
4. Create and continuously improve the product backlog working with the team and Scrum Master ensuring all items are clearly described estimated and prioritized.
5. Review provide feedback and approve all work completed by the team (aka: Product Owner Review) before that work gets release to our business partners.
6. Work closely with the team Tech Lead and the platform System Architect to deliver solutions that are modular reusable and technology forward.
7. Establish and lead multiple teams across the Domain Journey to build skill sets enhance collaboration on development and optimize compensation capabilities for speed to market and operational efficiency.
Competencies: Leadership Service Management
1. 5 years of industry experience with strong expertise in life insurance & annuity product development and servicing
2. Proven experience handling Content Management and customer communication projects involving tools like Quadient ExstreamFileNet etc.
3. Ability to lead of Developers working on ECMCCM tools and APIs related to Document management and customer communication intgerations.
4. Good to have expoisre to AWS modules and Document DB
5. Must have direct experience actively using the Agile SDLC
6. Must be proficient with Jira or equivalent tools
7. Strong communication skills with ability to align the organization on complex business feature support and assistance in making technical decisions8. Adept at demonstrating soft skills such as collaboration creative thinking critical observation decision making and problem solving
Employment Type
Full Time
