Italian Content moderator
Italian Content moderator
Posted on :
24-01-2025
Employer Active
1 Vacancy
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Job Description
Italian Content Moderator
Location:
Porto Portugal (Onsite 100%)
Schedule:
Rotative Shifts (24/7 coverage 2 days off per week)
- 07:00 16:00
- 14:00 23:00
- 22:30 07:30
Base Salary:
1000 per 14 months
Language Bonus:
200 per 12 months
Meal Allowance:
1837 per year (net)
Annual Compensation Breakdown:
- Base Salary: 14000
- Language Bonus: 2400
- Meal Allowance: 1837
- Total Annual Gross Salary: 18237
Relocation Package:
- Airfare Reimbursement:
Up to 400 (economy class) after the 6th month of the contract. - Accommodation Support:
Shared apartment accommodation (room) for up to 12 months with rent of 280/month (utilities included) directly deducted from the salary.
Qualifications:
- Language Proficiency:
- Italian: C1 level (fluent in written and verbal communication).
- English: B2 level (intermediate written and verbal).
- Skills:
- Strong computer navigation skills and PC knowledge.
- Attention to detail and dependability in performing tasks.
- Ability to multitask and adapt to a fastpaced dynamic environment.
- Tolerance for repetitive tasks with a high level of accuracy.
- Ability to work independently and as part of a team.
- Professionalism and patience when handling customer interactions.
- Experience:
- Minimum of 6 months to 1 year in a related field (e.g. customer service content moderation).
- Education:
- Associate degree or equivalent preferred.
- Customer Service Orientation:
- A strong customercentric approach with the ability to manage and resolve complaints effectively.
Contract Type:
Permanent Contract
Job Responsibilities:
- Content Moderation:
Review and moderate online content including videos images complaints and legal notices related to copyright issues. - Platform Auditing:
Ensure that content uploaded on a popular social media platform adheres to the platforms policies and guidelines. - Data Accuracy & Compliance:
Auditing and updating content ensuring that all services meet contractual Key Performance Indicators (KPIs) and comply with data protection laws. - Customer Engagement:
Maintain accurate records of customer feedback and ensure any legal notices are reviewed and responded to according to the companys guidelines. - Product Knowledge:
Continuously update knowledge of the clients products and services to ensure content moderation aligns with industry standards. - Adherence to Guidelines:
Ensure strict compliance with internal policies and external regulations related to content and user data protection.
Why Join Us
- Dynamic Environment:
Be part of a global company that excels in content moderation and customer service. You will join a motivated team and contribute to ensuring the quality and security of online content. - Comprehensive Benefits:
Competitive compensation package including a base salary language bonus meal allowance and relocation support. - Career Growth:
This position offers excellent opportunities to develop your skills in content moderation language proficiency and customer service. Additionally you will be working within a company that invests in employee development and growth. - Location:
Porto Portugal offers a vibrant cultural scene fantastic worklife balance and beautiful surroundings. Its a great place to live and work for those who enjoy dynamic environments and Mediterranean lifestyle.
Application Process:
To apply please submit your resume and cover letter outlining your experience and skills in content moderation customer service and language proficiency.
Application Deadline: 13/02/25
Employment Type
Full Time
Key Skills
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