Repair Technician
Repair Technician
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1 Vacancy
Job Description
Position: Repair Technician
Location: Hudson OH
Job Description
- Full Time Day shift
Summary:
- The repair technician is responsible for providing service and customer support.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for troubleshooting and repairing mechanical and electrical/electronic equipment.
- Advises customer on operation procedures and requirement of systems.
- Communicates effectively over the phone to assist customers.
- Tests and verifies the functionality of the equipment sent in for repair.
- Diagnoses errors or technical problems and determines proper solutions.
- Document processes and complete required documentation.
- Collaborate with technical team to resolve technical issues.
- Complete presale upgrades and conversions as needed to meet customer orders.
- Evaluate refurbish systems returned from demonstrations and rental activities.
- Understand technical problems effectively through proper analysis evaluation and diagnoses.
- Responsible for setting up basic network connections
- Must troubleshoot basic network connections
- Define IP address by assigning subnet and IP address.
Required Qualifications
- 2Year Technical degree apprenticeship program or equivalent in a technical or military field.
- Minimum 3 to 5 years of professional experience in electrical/electronic and mechanical fields or related professional position.
- Proficient computer skills and Microsoft Office knowledge.
- Experience speaking with clients assisting them over the phone by troubleshooting equipment.
- Thorough knowledge of electrical/electronic and equipment including the use of special instruments for diagnostic purposes.
Employment Type
Full Time
