Ocean Import Agent
Ocean Import Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and trace ocean shipments through the transportation cycle
- Ensure documents are timely sent and arrival notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers trucking companies and others involved).
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the SOPs
- Meet KPI standards in accordance with the Companys procedures
- Overseas communications timely responses to mails and requests (internal and external)
Qualifications :
- Customer Service Experience
- Operations/Industry knowledge preferred but not required
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
- Proactive strong organizational skills.
- Proven analytical skills
- Good computer skills (Excel Word).
Additional Information :
Expected base salary: $21$24 per hour
May be eligible for bonus following first year of continuous employment in position.
Expeditors offers excellent benefits:
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical Prescription Drug Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO Guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
