Account Supervisor Communications Emerging TechAI

Account Supervisor Communications

The Account Supervisor plays a key role in steering the daytoday account management anddirection of account teams. The role will focus on designing unique storytelling opportunities aswe help emerging brands and leading companies bring their stories to life in differentiated andcompelling ways. The Account Supervisor helps support team leads in overseeing the overallsuccess and health of their account teams nurturing client relationships and managing accountprofitability. The role will also play a significant part in organic development and coaching ofassigned team(s).

Who You Are:
A creative strategic leader with a hunger for growth and new opportunities
Excited to help companies elevate their brands through compelling and marketmoving
storytelling
A true cando individual who is able to push up their sleeves own and execute on timeand on budget
Dedicated to client partnership and understand the value it brings to your accounts
Have a hypergrowth mindset and are agile enough to navigate the everchanging
communications landscape
Reliable trustworthy and adaptable teammate and account lead
Patient understanding and empathetic in difficult situations
Deadline driven and able to adhere to a schedule while maintaining high performance
standards

What Youll Do:
Reasonable accommodations will be made to enable individuals with disabilities to perform theessential functions.

Client Focus:
Develop and manage creative strategic programs projects and initiatives that enhanceclient brands and advance their overarching communication objectives
Oversee teams and ensure all deadlines and client expectations are met; provide
solutions to maintain client satisfaction
Provide strategic counsel to clients and internal teams on an ongoing basis taking into
consideration client goals and budget
Work with team leads to oversee client and team health and provide constructive
suggestions on team roles resources and workflow to maximize efficiency
Bring a big picture view to planning developing goals and directing efforts for best clientbusiness results
Secure media opportunities for clients and the agency by bringing a strong awareness ofthe media landscape and established relationships with reporters across sectors
Maintain a strong network of media and influencer connections sharing proactive
opportunities with account teams and the agency

Help run client strategy meetings and provide highlevel counsel and recommendations
Create and edit complex content including presentations and strategic plans
Assist with highlevel client positioning and message development
Assist clients and team leads during crisis situations
Manage client budgets and communications around weekly and monthly billing
Assist with onboarding new team members

Internal Agency Focus:
Actively participate in the new business process by vetting opportunities supporting
intake calls proposal and pitch development providing input and recommendations
etc.
Represent agency and/or clients at key industry events
Contribute to the agency training and development program and lead agency trainings
Proactively mentor SAE AE AAE and Associatelevel employees with a focus on growthand development; provide timely and constructive and suggestions to teammates/peers
Serve as the direct manager for Associates

What Youll Need:
B.S. in Communications or related advanced degree preferred
5 years public relations media relations corporate communications experience (can becombined)
2 years direct experience supervising individuals and managing teams
2 years project management experience
Excellent writing and editing skills
Deep industry knowledge
Demonstrated understanding of complex products services and solutions

Who We Are:

Outcast is a strategic communications agency that helps startups and established brands shape the future through creative storytelling and datadriven strategies. With expertise across earned owned and paid media we offer services like media relations thought leadership and content development. Our US and UK hubs enable global support strengthened by our joint venture as Marker Collective and as part of the Next15 Group. We provide counsel thats impactful not just convenient guiding clients through tough challenges as dedicated partners and truthtellers. Our valuescentered on inclusivity innovation and partnershipdrive results for brands at every stage of growth. Connect with us at to explore how we can shape your brands future.

Outcast is an equal opportunity employer.We are committed to building a workplace where inclusivity creativity and innovation thrive.We do not discriminate against any applicant or employee based on race color national origin sex gender identity sexual orientation age disability religion veteran status or any other characteristic protected by law.