Head of Operations
Head of Operations
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Job Description
Were looking for a driven and strategic Head of Operations to join our clients journey. This is a pivotal leadership role for someone passionate about building efficient systems leading teams and enabling growth. Youll oversee the daytoday operations of the agency working closely with the founder to scale their processes support our delivery teams and drive forward the agencys vision.
This role is ideal for someone with extensive operational experience in the SEO and Digital PR space who thrives in a fastpaced creative environment and is eager to help shape the future of a growing agency.
Key Responsibilities:
Operational Leadership
- Take ownership of the agencys operational processes ensuring seamless daytoday delivery.
- Lead and support SEO and Digital PR managers fostering collaboration and accountability within the teams.
- Build and refine workflows to optimize resource allocation and operational efficiency.
Driving Growth and Strategic Leadership
- Partner with the founder to translate business objectives into actionable operational strategies.
- Streamline and enhance client onboarding processes ensuring a smooth transition from sales to delivery.
- Oversee recruitment strategies to scale the team effectively including the onboarding of freelancers and fulltime hires.
Team Development and Support
- Provide mentorship and guidance to team leads ensuring alignment with the agencys vision and goals.
- Drive a resultsoriented culture empowering the team to deliver exceptional campaigns for clients.
DataDriven Decision Making
- Analyse performance metrics to identify operational improvements and support dataled decisionmaking.
- Monitor key performance indicators (KPIs) to ensure the agency achieves its growth targets.
Qualifications :
- Proven Expertise in SEO and Digital PR: Advanced knowledge of SEO and Digital PR strategies with the ability to support delivery teams and optimize campaign success.
- Industry Experience: A minimum of 10 years in an agency environment including 5 years in operational roles.
Benefits: - Competitive Salary: Offeringdepending on experience.
- Hybrid Working: Flexibility to work from home with 3 office days per week.
- Generous Leave Policy: 30 days of annual leave per year including bank holidays
- Celebrate your Birthday: with an extra day off for your birthday.
- Loyalty Holidays: An additional day of holiday for each year of service.
- Hybrid Workspace Allowance: 200 towards setting up your home workspace.
- Team Events: Budgets for summer and Christmas events to celebrate successes.
- Rapid Career Progression: Opportunities to grow as the agency expands.
- Early finish at 3:30 pm on Fridays: Get a head start on the weekend.
- Leadership Experience: Strong track record of leading teams and managing resources.
- Strategic Vision: Experience in designing and executing operational strategies that drive agency growth.
- Process Improvement Skills: Demonstrated ability to streamline workflows and build scalable systems.
- DataDriven Approach: Comfortable using data to inform decisions and improve performance.
- Excellent Communication: Confident communicator with the ability to inspire teams and represent the agency effectively.
Additional Information :
Why Join Our Client
Our client is on an ambitious journey to redefine whats possible in SEO and Digital PR. They combine datadriven insights with creative storytelling producing campaigns that dont just rank but resonate. As our Head of Operations youll have the unique opportunity to work at the heart of a growing agency shaping its future while supporting a talented passionate team.
This is more than a role its your chance to be a key part of an agency with a clear vision a strong mission and endless potential.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
