Job Title: Manager Medical Affairs (Medical Writing / Medical Editing)
Job Location: Bengaluru Karnataka India
Job Location Type: Onsite
Job Contract Type: Fulltime
Job Seniority Level: MidSenior level
At Lilly we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis Indiana. Our employees around the world work to discover and bring lifechanging medicines to those who need them improve the understanding and management of disease and give back to our communities through philanthropy and volunteerism. We give our best effort to our work and we put people first. We’re looking for people who are determined to make life better for people around the world.
Purpose
Organization Background
Scientific data and information are core assets of Lilly. Providing balanced objective and accurate information to regulators the scientific community health care professionals (HCPs) payers and patients in a consistent and timely fashion across the entire drug development lifecycle is fundamental to Lilly.
As HCPs are deluged with data and are making choices in an increasingly complex and stressed health system Lilly Medical Affairs (MA) can provide clear credible answers that will set Lilly apart from its competitors. MA mission is to make Lilly the preferred pharmaceutical partner in the healthcare community globally by leveraging its medical expertise to drive patientcentric answers and solutions. MA brings deep medical expertise to HCPs and payers and focuses on answering HCP questions with customized clinical and realworld evidence that can make the difference on if and how they use Lilly products. Additionally MA brings clinical insights from customers back to Lilly to inform new product development and lifecycle planning. MA also supports patients with educational tools to help them manage their illness and with assistance to access our medicines for those facing tough financial situations.
The purpose of the Manager Medical Affairs' role is to
Collaborate with deliverable teams and other internal and external stakeholders to provide oversight of the deliverable review lifecycle to ensure tactics (promotional and/or medical) adhere to Customer Information Quality (CIQ) Medical Content Approval (MCA) and Permission Managed Content (PMC) requirements and corresponding process requirements.
Leverage content project and quality management tools to increase speed and efficiency while ensuring quality review/approval of all materials. He/she/they will manage the agile needs of the changing portfolio; lead implementation of process changes; and measure and track process efficiency and quality for maximum productivity while maintaining quality.
Lead capacity planning for the Medical Affairs Quality LCCI Team through datadriven decisions by collecting mining and analyzing of data sources; identifying patterns and trends in data sets; leveraging business intelligence and analytics (BI&A) tools to create actionable insights and strategic reports for leadership and LMS / LCCI LMACH teams; and leading initiatives around defining metrics and best practices.
Seek to understand and eliminate process bottlenecks and reoccurring issues; sharing best practices crossfunctionally; and participate in continuous improvement and design of key processes including proactively identifying potential implications and barriers prior to implementation of key process changes.
Be responsible for people management training and development; strategic leadership and organizational effectiveness to support to transformation initiatives; and work closely with Directors and Team Leads across LCCI Medical Affairs and LMS to ensure best practices across the function.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.
Subject Matter Expert for Lilly’s procedures processes tactic types and support resources
Understand Lilly’s culture Medical Affairs and Marketing organizational structures roles and responsibilities including how both fit into the bigger picture of Medical Affairs / Marketing Services and Lilly organization
Have a thorough understanding of Lilly’s quality requirements and processes (i.e. CIQ and MCA requirements) and must be capable of understanding and applying these requirements/processes when executing their role
Model strong knowledge of
medical and marketing tactic types and associated requirements
medical and marketing tactic lifecycle
external agency structures and processes
systems software tools and Supervisor resources
the healthcare environment and regulated industry practices
Awareness of Lilly’s disease states and products
Actively lead and/or participate in deviation investigations
Ensure Quality Speed Value and Compliance throughout the Deliverable Review Lifecycle
Follow organizational project management best practices
Responsible/accountable for the oversight and delivery of assigned work
Conduct capacity planning and resourcing
Manage the agile needs of the changing portfolio
Define execute and monitor CIQ/MCA guidelines and systems supporting LCCI LMS and US Medical Affairs teams for
Identify continuous improvement of processes and quality systems and implement process/procedure updates/changes
Uphold Lilly procedures and processes
Determine corrective actions to eliminate recurring issues and work with CIQ/MCA team in tracking and managing deviations
Demonstrate ability to partner effectively with crossfunctional colleagues and facilitate sharedlearning forums to establish best practices and identify challenges across teams
Measure and track process efficiency through defining metrics analyzing data sources and providing support for datadriven decisions by identifying patters and trends in data sets
Coach Manage and Develop a Team
Recruits develops and retains a strategic and operational top talent
Builds an organizational culture
aligned with Team Lilly – inclusion innovation acceleration delivery integrity excellence and respect for people.
Utilize myPM process to operationalize organizational goals.
Provides guidance training and supervision to personnel including the following:
Manages newhire onboarding process for staff
Develops and implements functional training
Enables robust coaching process
Utilizes Lilly coaching framework and partners with direct reports to create individual development planning/action planning
Serves as a trusted career advisor by provide input on employee development and talent assessments. Works with HR to identify career opportunities and participate in succession planning activities.
Monitors employee engagement and team health
Provides technical support as needed
Evaluates performance by conducting monitoring/audits.
Ensures all direct reports are compliant with company policies procedures and regulations.
Appropriately manage the workload of direct reports; monitors project timelines and quality; and ensures communication of priorities to direct reports.
Minimum Qualification Requirements
3 years’ experience as an editor copyrighter or proofreader medical and/or marketing communications advertising agency or pharmaceutical industry.
2 years’ experience in formal management experience
Proven experience leading/managing a strategic portfolio or business process.
Ability to coach collaborate influence network and work effectively while leading others.
Experience in project management.
Strong written and verbal communication skills in English.
Proven problemsolving skills in a fastpaced environment.
Experience working in a regulated industry (e.g. pharma)
Working with U.S. clients especially pharma clients
Educational Requirements
Advanced degree such as master’s degree (e.g. MBBS MPH); Professional degree (e.g. MD PharmD PhD).
Other Information/Additional Preferences
Indepth familiarity with the US CIQ/MCA procedures processes and tools like Veeva Global Vision Wrike Adobe Experience Manager (AEM) etc.
Experience in budgeting and capacity resourcing.
Knowledge of data analytics tools such as Power BI Tableau etc.
Location: LCCI Bangalore
Minimal travel expected (
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age race color religion gender sexual orientation gender identity gender expression national origin protected veteran status disability or any other legally protected status.
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